Deep Enrich
Jean-françois roy
1000 followersTimeline
About me
Team Leader - Operational Performance
Education
Institut teccart
2002 - 2003Aec support technique en réseaux ciscoCentre de commerce et de secrétariat stella-maris
1998 - 1999Dep informatique - exploitation du matériel.webp)
École des sciences de la gestion (esg uqam)
2017 - 2019Certificat administrationÉcole des sciences de la gestion (esg uqam)
2022 - 2024Certificat, gestion des ressources humainesÉcole des sciences de la gestion (esg uqam)
2020 - 2021Certificat technologies d'affaires
Collège de maisonneuve
2013 - 2016Dec technique de l'informatique - option gestion de réseauxÉcole des sciences de la gestion (esg uqam)
2017 - 2024Baccalauréat en administration des affaires (b.a.a.) 3.47Collège de maisonneuve
2010 - 2011Aec administration et gestion de réseaux microsoft
Experience
Correctional service of canada
Jun 1999 - Jul 1999Helpdesk technician
Citénet télécom inc.
Jul 1999 - Jan 2003Helpdesk technician
Borden ladner gervais llp / s.e.n.c.r.l., s.r.l.
Jan 2003 - Jul 2016Helpdesk Coordinator
Oct 2009 - Jul 2016Helpdesk Technician
Jan 2003 - Oct 2009
Énergir
Jul 2016 - Jul 2019Principal advisor, user services
Lci education
Oct 2019 - Apr 2020Advisor, it services - itil processes
Desjardins
Apr 2020 - nowTeam Leader - Operational Performance
Mar 2021 - nowPrincipal Advisor - Operational Performance
Apr 2020 - Mar 2021
Licenses & Certifications
Itil foundations 2011 v3
Exin your ict competence partnerSept 2015
Six sigma white belt
Aveta business instituteAug 2018
Comptia it fundamentals
Pearson vueFeb 2018
Honors & Awards
- Awarded to Jean-François RoyMention: Grande Distinction Institut Teccart Jun 2003 Mention: Grande Distinction, inscrit au diplôme - AEC en Support de Réseaux Cisco.
Volunteer Experience
Mentor
Issued by Academos on Mar 2018Associated with Jean-François Roy
Languages
- enEnglish
- frFrench
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