Experience

• 

  Baguette / next door deli pte ltd

  Jul 2011 - Aug 2015

  Kitchen manager

  Manager for kitchen operations at a small deli and 3 other cafe outlets, providing hands on operational support, sorting out staff matters and quality control issues. Investigating complaints and providing service recovery.

• 

  Create restaurants asia pte ltd

  Sept 2015 - Sept 2017

  Product planning division manager

  Head of kitchen operations, responsible for 11-12 Kitchens, with a focus on SOP and standards, cost and inventory control, menu R&D and hygiene standards.

• 

  Rebel search

  Jan 2018 - May 2019

  Recruitment specialist

  Head of Resourcing department, with a focus on attracting talent in the events, engineering and finance industries.

• 

  Hilton worldwide

  Jun 2019 - Nov 2020

  Restaurant & bar manager

  Head of F&B department at the hotel with a focus on front of house, tasked with managing restaurant operations, room service, and events while maintaining high guest satisfaction ratings. Ensuring hotel guests have a great experience, and attending to guest issues to ensure service recovery.

• 

  Virgin active singapore

  Nov 2020 - now

  Heading the Operations and Experience department at Virgin Active Tanjong Pagar, a beautiful and well equipped 30,000 Sq foot fitness club.

  • Head of Operations & Club General Manager

    Oct 2024 - now

  • Club General Manager

    Mar 2022 - Oct 2024

  • Operations & Experience Manager

    Nov 2020 - Mar 2022