Experience

• 

  Deutsche telekom it solutions slovakia

  Jan 2019 - Oct 2022

  The Product Owner (PO) is a member of the Agile Team responsible for defining Stories and prioritizingthe Team Backlog to streamline the execution of program priorities while maintaining the conceptualand technical integrity of the Features or components for the team. The PO has a significant role inmaximizing the value produced by the team and ensuring Stories meet the user’s needs and complywith the Definition of Done.List of PO’s responsibilities:- Prepare and participate in Program Increment Planning- Execution of Iteration- Execution of Program- Inspecting and Adapting Show less - Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units- Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.- Plans, controls and is responsible for complete application-based request fulfilment.- Support and consulting of Service Delivery Management- Responsibility for incident, problem, change, escalation management and operational documentation- Responsibility of customer-driven and / or technical changes during service lifecycle- Responsibility for change approval in face of all Change Advisory Boards- Functional steering of whole service chain from medium to complex applications/services- Independently executes complex tickets to provide service according to KPIs.- Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.- Accountable for service asset- and configuration management- Execute project and other deliverables in order to fulfil KPIs and management requests- Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes- Responsibility for technical, maintaining and operational concepts- Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization Show less The System Team is a specialized Agile Team that assists in building and supporting the Agiledevelopment environment, typically including development and maintenance of the toolchain thatsupports the delivery. The System Team may also support the integration of assets from Agile teams,perform end-to-end Solution testing where necessary, and assists with deployment and Release onDemand.The System Team’s primary responsibilities are building development infrastructure, solutionintegration, end-to-end testing, system and solution demos, and release. These responsibilities aredescribed in the following sections.System Team Lead is responsible for:- Managing and prioritizing backlog of System team- Translating company strategies and architect requirements into System team goals- Serving as a liaison between Product owners from development teams and Devops/Ops teammembers Show less - Ensures that the team achieves the expected service levels.- Proactively develops and implements measures to improve the services.- Distributes the tasks to his/her direct reports, oversees the implementation of tasks, and ensures even workload of the members of the group.- Allocates resources (work schedules, vacation schedules, substitution plans)- Organizes induction of new employees and takes part in it.- Makes proposals for setting performance goals.- Transfers operational and other relevant business information to the group.- Ensures the well-being of the group; facilitates effective team work and conflict management.- Monitors the productivity and operational performance of the group, and takes correction steps when necessary.- Represents the services and performance of the team internally and in direct contact to the customers.- Takes part in the planning of the budget of the work group; has partial responsibility for its observance.- Supports the individual development of the members of the group: specifies basic performance and identifies development gaps; develops the technical knowledge of subordinates. Show less

  • Product Owner

    Jan 2022 - Oct 2022

  • Technical Solutions Manager

    May 2013 - Oct 2022

  • System Team Lead

    Sept 2018 - Dec 2021

  • Deputy Head of Team

    Jan 2019 - May 2020
• 

  Eset

  Nov 2022 - now

  Product manager

  Responsibilities:• Product Manager identifies a market problem, quantifies the opportunity to make sure it is big enough to generate profit, and then articulates the problem to the rest of the organization.• Rather than speaking about ESET and its products, a Product Manager acts as an advocate for the market, speaking about customers and the problems they face on day-to-day basis. It is the strategic role of a Product Manager to provide this information to the departments that need market facts to make qualified decisions.• Every market opportunity communicated to the management needs to be supported by business rationale, needs to be quantified (financial forecast) and any potential risks must be identified. This supporting information will be prepared in collaboration with other teams responsible for these respective domains.• Product Manager communicates the market problem to Development in the form of business requirements.• Product Manager communicates to Marketing Communications using product bulletin, positioning documents (if relevant data is available and applicable), one for each type of buyer.• Product Manager provides product related information to the sales teams, especially in the product bulletin and a pre-launch presentation/training to various stakeholders within the company, both of which will also contain any necessary information specific to the product (e.g. specific type of provisioning that no other products require).• Product Manager oversees the build phase in order to achieve the delivery of the final product in accordance with the defined goals and business requirements.• Focus of a Product Manager must not be limited to the current release; based on the knowledge of the market and market problems, successful product management requires thinking many moves ahead, at least a year or two in advance Show less