Maureen Makwela

Experience

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  British Airways

  Mar 2000 - Jun 2006

  Senior Ticketing agent

  Senior fares and reservations agent Manual fare construction Refunds and PTA’s Ticketing

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  Group RCI

  Jul 2006 - Feb 2007

  Senior Ticketing agent

  Issuing airline tickets / PTA’s / MCO’s  Daily and monthly backup of system Informing staff of updated airline changes Liasing with clients  Assisting consultants with their booking  Printing daily DD Reports Distributing leads to the consultants from Travel Net system Distributing daily Queues

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  Air France

  Feb 2007 - Dec 2015

  HR Consultant

  1 Maintain and update personnel records 2 Ensure that policies, job descriptions and HR information is current3 Handle general queries made to the HR department 4 Payroll ( VIP - Premier)5 Maintain and update manuals, procedures and forms6 Issue and reconcile Duty Travel Orders7 Verify and record all duty and personal ticket requests8 Disciplinaries9 Leave Management10 Administration ( stationery orders, insurance, employment references, medical aid, fleet management, mobile phone contracts, pension fund etc)11 Recruitment12 Health and Safety Compliance13 Skills Development Facilitator14 SAP ( HR )15 Issuance of contracts for local staff16 Management of performance appraisals17 Assist the current expatriates with all paperwork and logistical issues18. Board member of the Air France pension scheme19. Training Co-ordinator Show less

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  PWC

  Jan 2016 - Aug 2016

  HC Consultant

  I provide a full spectrum of HC services, including but not limited to:Recruitment: experienced hire and graduate recruitment Managing IR issuesHC Administration Performance Management Talent managementRetentionTerminationsStandard operating procedures Implementation of strategic HC objectives and programmes ReportingAd hoc HC projects

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  FNB South Africa

  Oct 2016 - now

  HR Business Partner

  • Build and manage objective working relationships with a variety of stakeholders with the aim of becoming a trusted advisor and living the FNB HR brand • Partner with line management to create an agile, flexible, responsive and transformed organisation • Facilitate the recruitment, development, performance management, reward and retention of skills and competencies that build FNB organization capabilities • Develop, implement and monitor a tactical and operational HR plan to close identified gaps • Use technology to build relationships and networks as well as provide an efficient HR service offering Show less