Jeremy Chappell

Experience

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  Equifax

  Feb 2016 - Aug 2018

  Change Management Consultant

  Built and executed an end-to-end change management strategy and plan at a Fortune 1000 financial services enterprise, enabling the deployment of a multi-million dollar technology stack and supporting a finance driven transformation using best in class tools.Coordinated internal tiger-team activities in Costa Rica and Peru via Lean process improvement and Agile best practices to solve for root cause issues driving over $9 million in suspended revenue.

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  EY

  Aug 2018 - Jun 2021

  Consultant; People Advisory Services

  Drove end-to-end planning and execution for a cost savings program across a Fortune 100 advanced manufacturing firm, aimed at reducing over $1 billion in disputed revenue. Activities included onboarding and managing a cross-functional team, relevant communications and training support, and stabilization / hyper-care activities.Supported PMO activities to transform the Tax office and function of a Fortune 100 supply and logistics firm, enabling the complete transition of tax functions and services across the globe to a new team. This included leveraging data visualization technology to drive real-time insights and actions.Prepared a state Department of Transportation for the implementation of a major financial system and the ensuing transformation it would enable. This included client and vendor management, assessment of change impacts and development of a comprehensive change plan.Provided change management support, including communications / training requirements gathering, stakeholder management, and system demonstration support via Agile at a Fortune 500 Power and Utilities company. Show less

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  Deloitte

  Jun 2021 - Apr 2025

  Senior Consultant; Human Capital

  Developed change management strategy and drove execution of transformation activities at a major American automotive manufacturer implementing a new product lifecycle management (PLM) system. This included using data visualization tools to create interactive dashboards for change activity and impact tracking.Owned communications and stakeholder engagement strategy, planning, and delivery for a Fortune 5 technology company as they implemented a new product management system. This included the planning and execution of a senior stakeholder summit to develop the program’s strategic roadmap and identify transformation opportunities.Stood up and managed a complete change and transformation team to support a technology modernization effort at a Fortune 500 financial technologies and intelligence company. This included delivery of change activities within an Agile framework, including work breakdown into Features and User Stories, leveraging Scrum for task tracking, and serving as a Product Owner / Manager. Show less

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  Q5

  Apr 2025 - now

  Principal