Stephen Tuan Mai

Experience

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  1960 President Café & Restaurant, Vietnam

  Jun 2011 - Dec 2011

  Customer Service Representative

  - Rotated in front desk reception, catering service - Assisted in the pantry of the restaurant and made desserts, salads and coffee drinks in coffee shop - Collaborated with colleagues and provided service for customers from different cultural, educational - and professional backgrounds, developing cross-cultural awareness and team-building skills

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  Campus Events Department Peralta Community College District, California

  Mar 2012 - Oct 2013

  Assistant Event Manager

  - Registered 500 Incoming students for Orientation using visual orientation system - Contacted vendors for all University events both on and off campus - Reserved hotel accommodations for guests attending university meetings and events - Supervised and trained 12 summer orientation leaders and 5 department work study students

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  Evan Manor Apartment, Victoria Group, USA.

  Oct 2012 - Nov 2014

  Assistant Office Manager

  - Provided clerical support, including sale rooms, answering phone calls, ordering office and maintenance supplies, making appointments, customer service, and running errands for various request.- Assisted more than 115 residents and students with housing concerns to ensure a healthy living environment, including room maintenance, move ins / outs, and conflict resolution.

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  NEOPLUS Multimedia Advertising Investment Trading Company Limited

  Dec 2014 - Nov 2015

  Project Sales Manager

  - Working in the marketing department of a well-known E-commerce brand, hospitality services and other business plan fields and involved in make recommendations for its products range, strategy pricing, financial planning and promotions. Involved in helping to differentiate the company from those of the competition.- Marketing certain brands to increase their popularity among target consumers. Conducting in-depth consumer analysis to determine the image/demand of a brand. Leading cross-functional innovation teams.- Profit & Loss responsibility.- Controlling costs in-line with department objectives and business plans. Utilizing all resources cost effectively.- Developing & refining a brands in-store demonstration programme. Attending trade fairs, exhibitions and conferences to promote brands. Developing annual brand plans in partnership with the sales and insight teams. Implement strategic plans to maximize brand potential. Show less

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  Global Vietnam Aluminium Company Limited

  Nov 2015 - Feb 2017

  Sales Account Manager

  - Be responsible to identify the new potential customers and market segments for GVA.- Actively plan and implement the routine to search and identify the new customers, especially the international companies in specific countries, in order to develop the new customer base for GVA.- Approach, introduce and offer GVA’s products to these new customers and obtain their orders (B2B Sales).- Acquire and to make an inventory of customer demands, to present a complete delivery programme and to obtain requests.- Facilitate the received order until delivery and completed the payment from customers- Coordinate and work out price proposals and delivery terms and conditions, to follow up proposals and to internally confer with the supporting departments in connection therewith in cooperation with the Sales Supervisor/Manager in order to realize the business with these new customers- Conclude and register orders, price arrangements and agreements in cooperation with the Sales Manager and to internally confer with the supporting departments in connection therewith.- Professionally hand over the customer to the appropriate Product Group, after delivered and completed the first orders.- Keep agreements, sales prices and terms and conditions up to date.- Maintain and enhance customer’s satisfaction, to register, make an inventory of and process complaints.- Participate in work meetings.- Strictly comply with applicable rules and regulations with respect to policies in the area of quality, employment conditions and environment, especially to ensure the compliance policy. Show less

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  Constantia Flexibles

  Jan 2017 - Jan 2020

  Export Sales Manager

  - Packaging Solutions for products in the fields of Pharma, Food, Home & Personal Care- Constantia Oai Hung - a satellite and reputable brand of Constantia Flexibles that has pioneered the field of pharmaceutical packaging since 1988, manufacturing pharmaceutical packaging and food packaging companies would have thought of a partner "Prestige - Quality" as the product of Constantia Oai Hung always meet the requirements most of large customers domestic and abroad. - Be responsible for exporting aluminum pharmaceutical packaging and aluminum food packaging segments in worldwide. Show less

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  Ngoc Nghia Group

  May 2018 - Jan 2020

  Business Development Manager

  - Develop existing customers.- Develop new markets, special in South East Asian and Australia.- New products development.• We are No.1 manufacturer of PET bottles and plastic closures specializing in containers for beverages, liquors, beers, edible oils, foodstuffs, agricultural chemical, household products, and cosmetics in Vietnam.• Our reputation has been established and recognized by both local and foreign partners over the last 20 years. As a result, more than 1000 companies in various industries have chosen Ngoc Nghia as their packaging supplier. • Exported to a lot of countries in the Pacific-Asian area like Japan, China, Thailand, Indonesia, Philippines, Malaysia, Australia, etc.• Especially, we are now an official supplier of Coca-Cola, Pepsi, Nestle & Unilever in some Asian countries such as Vietnam, Singapore, Thailand, Philippines, Pakistan and Cambodia. Hence, we are committed to supply high-quality product to customers with the most competitive price. Total Production: PET preform : 3.5 billion pieces/ year PET bottle : 3 billion bottles/ year Plastic closure: 1.2 billion pieces/ year Product range: - PCO 28mm 1810 & 1881: from 12.5gr to 68gr. (including Hot fill crystalized neck and Hot fill reinforced neck). - PCO 38mm & other neck finish. Application: Water, Carbonated Soft Drink, Hot filling, Edible oil, Food, etc... Show less

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  Keller Williams Real Estate

  Feb 2019 - now

  Sales And Business Development Director
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  Keller Williams Luxury International

  Sept 2019 - now

  Business Development Manager
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  L3 International Real Estate

  Jan 2020 - now

  Chief Executive Officer
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  Beegreen JSC

  Nov 2020 - now

  Business Development Manager