
Ahsan Jamal
Network support engineer

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About me
Solution Delivery Member (Solution Architect)
Education

AI Abdul Razzak Kalsekar Polytechnic Panvel, Neavi Mumbai
2006 - 2009Diploma Electrical, Electronics and Communications Engineering First Class
Hera High School
2004 - 2005High School
University of Pune
2009 - 2012Bachelor's Degree Electronics and telecommunications engineering Higher Second Class
Cisco Networking Academy
-
Experience

Orient technologies Pvt Ltd
Aug 2012 - Oct 2013Network support engineerClient: - Tikona Digital Networks Pvt. A part of RF-NOC, Mumbai. It is the fast wireless services provider in India.Job Profile:• Monitoring the tikona digital network.• Working with the software like RFTR portal, DCS, Flex Master, Zone director,Seibel, Ookhla.• Monitoring and troubleshooting of Wireless technology FBN,PBN, SBN and TBN Network topology.• Wireless Devices like: Ruckus Access Points (APs) as Root, Mesh and Link AccessPoint Devices 7782, 7782-N, 7762, 7762-S, 7762-AC and 7762-S-AC along with the Zone Directors (ZDs), Flex Masters (FMs), or the Smart Cell Gateways (SCG). • Wireless Radios: UBIQUITI with Air OS 5.3, Air Max M2 series with 2.4 GHz (Rocket M2, Nano M2, Local M2, Nano Bridge M2, Air Grid M2), Air Max M365 series with 3.65 GHz, M5 series with 5GHz.• Monitoring AP and CPE Latency, Bandwidth, Airtime, noise flows, Core Router Monitoring Connectivity between Access pop and Data centre.• Login to router for Check the Connectivity between Radio, MDU, RTS Cisco 3400-24FS switches and Access Point.• Login to DHCP server for checkout IP status of Devices and FTP Server.• Monitoring Performance of Wired and Wireless Network and taking necessary action for the same.• Handling day to day operation escalating to product vendor for support. Show less

Tikona Infinet Ltd
Oct 2013 - Oct 2014Executive in NOC Department• Monitoring the Lease Line and RF Link of Tikona digital network.• Installation, configuration and troubleshooting of Wireless and Leased Line technology and FBN, PBN, SBN and TBN Network topology.• Login to router for Checking the Connectivity between Radio, MDU, RTS Cisco 3400-24FS switches and Access Points.• Working on CISCO 1800, 1900, 2600, 2900, 3600, 3700, 7200 Series routers.• Working on CISCO 2900, 3750, 4500 Series switches.• Coordinating with the customers and handling the escalations. • Monitoring Performance of Wired and Wireless Network and taking necessary action for the same.• Handling day to day operation, escalating to product vendor for support. Show less

Etisalat
Oct 2014 - Oct 2018Telecom equipment maintenance specialist Devising and establishing FTTH design quality procedures, standards and specifications. Reviewing customer requirements and ensuring that they are met. Fiber Splicing, Termination, Testing using Fujuikura 60S and Acterna / EXFO OTDR, Power meter. Hawaii /Zone ONT system provisioning / acceptance testing. Maintaining quality and safety during work according to FTTH standard. Implement GIS Architecture Design for fiber routes on Ericsson Geospatial Inventory. Site Survey and service installation for LTE and Fiber network. Knowledge of Access Network Technologies. Installations and configurations of different routers (Apple, TP Link, D-Link, Cisco, Aztech). Installation/Configure Different ONT’s such as ZHONE, HUAWEI, Alcatel (OT550, OT551, OT551A, OT925 and OT928) for Home users and Business users. Migration of Current Copper Customer services (DEL,HSI,IPTV) into GPON system and also provide New services such as DEL , HSI , IPTV , Leased Circuits in GPON. Laying of Cat-6 Cable for installation/Migration of HSI and IPTV into GPON system. Handling of different kind of Management System such as Corporate Billing and Customer Management (CBCM), PMS, FOS, FSM etc. Configure and commission the Business services (IPVPN, Internet leased line, PRI) on GPON/FTTH. Coordinate & support to all sections involved in backhaul connections to provide GPON services. Installation, Troubleshooting and Fault Mgmt. over SDH/PDH & OLT, ODF, DDF. Setting standards for quality to meet customer acceptance criteria. Daily, weekly & monthly team productivity report generation & submission to the higher Mgmt. Knowledge of advanced Core Network Technologies & IP, PSTN basics and NGN basics. Ability to work under pressure with different level of staffs. Team player and ability to integrate multi-cultural environment. Show less

Dubai Electricity & Water Authority - DEWA
Jan 2019 - Apr 2023Telecom Network Engineer
E&
May 2023 - nowSolutions Architect
Licenses & Certifications

CCNA
- View certificate

Critical Thinking
LinkedInAug 2021 - View certificate

Artificial Intelligence Foundations: Thinking Machines
LinkedInAug 2020 - View certificate

Change Management Foundations
LinkedInMay 2021 - View certificate

Foundations of The Fourth Industrial Revolution (Industry 4.0)
LinkedInJul 2020 - View certificate

Creating a Culture of Change
LinkedInJul 2020 - View certificate

Mindfulness Practices
LinkedInOct 2020 - View certificate

Artificial Intelligence Foundations: Machine Learning
LinkedInJul 2020 - View certificate

Disrupting Yourself
LinkedInJul 2020 - View certificate

CCNP Switching (300-115) Cert Prep: 1 Layer 2 Technologies
LinkedInMar 2020
Languages
- enEnglish
- hiHindi
- urUrdu
- arArabic
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