Amanda Clark

Amanda Clark

IBM System/38 Operator/Programmer

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  • Timeline

  • About me

    Senior Infrastructure Delivery Manager for Cambridge University Press and Assessment

  • Education

    • The Open University

      1996 - 2003
      Bachelor of Science (BSc) Maths and Computing Upper Second with Honours
  • Experience

    • Lely UK - Turfcare

      May 1988 - Nov 1991
      IBM System/38 Operator/Programmer
    • Marshall of Cambridge Aerospace Ltd

      Nov 1991 - Mar 1993
      Analyst Programmer
    • TWI

      Mar 1993 - Feb 1996
      PC Database Analyst

      Designed, developed and implemented an Oracle based corporate database system. Project managed, designed, developed and implemented a bespoke application database system using Foxpro for Windows.

    • Cambridge Assessment

      Feb 1996 - Oct 2021

      DEVOps DBA, providing support for Cambridge Assessment's business critical production, test and development environments. This includes 20 years working with Oracle and 10 years with SQL Server database technologies.• Install, maintain, upgrade, performance tune & troubleshoot over 300 database instances.• Install and maintain HADR solutions, including RAC and Alway On Availability Groups.• Monitor and maintain database backup solution.• Enforce database security.• ITIL Certified, technical advisory board member for change management.• Major Incident Manager providing excellent customer service management. Show less

      • Vulnerability & Patching Manager

        Sept 2019 - Oct 2021
      • Application Manager

        Jan 2019 - Sept 2019
      • Database Services Team Leader

        Jan 2016 - Dec 2018
      • Database Administrator

        Feb 1996 - Jan 2016
    • The FurWorks

      Nov 2021 - Feb 2023
      Sole Trader
    • Samaritans

      Mar 2022 - now

      Listening volunteers respond to around 10,000 calls for help a day, providing emotional support to anyone facing difficulty. Available 24 hours a day, on 116 123 (UK) which does not appear on any itemised mobile / phone bill. Or online via https://www.samaritans.org/how-we-can-help/contact-samaritan/chat-online/

      • Samaritan Volunteer Listener (calls & online chat) and Shift Leader

        Sept 2024 - now
      • Samaritan Listener (volunteer)

        Mar 2022 - Sept 2024
    • Cambridge University Press & Assessment

      Mar 2023 - now
      Senior Infrastructure Delivery Manager
  • Licenses & Certifications

    • GB079 New managers' toolkit

      Open University Business School (OUBS)
      Nov 2013
    • PRINCE2® Practitioner certificate in Project Management

      BCS, The Chartered Institute for IT
      Dec 2015
    • PRINCE2® Foundation certificate in Project Management

      BCS, The Chartered Institute for IT
      Dec 2015
    • ITIL® Foundation Certificate in IT Service Management

      BCS, The Chartered Institute for IT
      Apr 2015