An B.

Experience

• 

  VGU PR & Event Team - Presto

  Sept 2016 - Aug 2018

  President

  Vice President (2015-2016)Head of Program; President (2016 - 2017)Specialized in organizing events and competition for students, run by students at Vietnamese-German University. Events organized: VGU Meets Business (Mercedes-Benz, Bosch, etc.), Orientation Week, Bloodrive (blood donation), Christmas Party, Mr.VGU, VGU Opening Ceremony, Year End Party 2014, etc.

• 

  VGU Esports Tournament

  Feb 2017 - May 2017

  Host

  - Plan, prepare estimated expenses and program for the tournament- Cooperate, maintain clear communication with university's representatives (student affair, IT, marketing department) throughout the event

• 

  Vietnamese-German University

  Jun 2017 - Mar 2018

  Assistant Marketing and Student Recruitment

  - General support for Marketing and Student Recruitment Department- Artwork design for promotions, social media contents, events and print media- University events supporter

• 

  KPMG Vietnam

  Aug 2017 - Nov 2017

  Marketing Intern

  - Event supporter engaging in pre and post-event activities (Logistics, promoting events through channels, etc.)- Manage social media channels- Write, create social media posts, run Facebook and LinkedIn ads, interact and maintain user engagement on social media channels- Prepare marketing performance report

• 

  Wizeline

  Jan 2019 - Dec 2019

  Office Admin cum Candidate Experience Coordinator

  As Office Administrator- General office management (ordering stationary, tracking expenses, restocking grocery storage, etc.).- Provide administration support to other departments.- Deal with email inquiries, answer incoming calls, messages, directing calls.- Maintain office calendar, schedule appointments, take care of guests and visitors.- Support People Operations' tasks.- Provide support to office's events and workshops- In charge of Vietnam's office monthly newsletter (creating contents, taking and editing photos, reporting office status in both business and daily occurrence perspectives)- Take care of visa procedure, flights, accommodations for visitors and candidates.As Candidate Experience Coordinator- Manage candidate profiles and applications.- Contact, keep in touch with and support candidates, both on-site and online, schedule interviews, coordinate with other departments to ensure efficient interview process.- Prepare weekly recruitment reportAs Sales Coordinator- Receive request from leads from calls, company's website, emails.- Evaluating accounts by scheduling calls to discuss about potential projects, lead's profiles and project requirements- Direct potential leads to sales representatives. Show less

• 

  Riot Games

  May 2019 - May 2019

  Backstage Supporter - MSI 2019 in HCMC

  - Interpreting English-Vietnamese for Riot Games - GG Stadium staff during MSI 2019 event in HCMC- Support Riot Games with general backstage tasks- Provide support to backstage area, catering services for staff, professional players and media.- Track expenses and cashflows of catering services.- Prepare report on cashflows between GG Stadium and Riot Games.

• 

  VNG Corporation

  Dec 2019 - Sept 2020

  Marketing Executive

  - Coordinate with country teams (Thailand, Indonesia) to ensure clear communication and up-to-date marketing progress- Manage all Marketing activities, projects and the product timeline of the product- Coordinate and execute marketing activities, including social media and events- Prepare weekly and monthly reports of Marketing activities and Marketing performance evaluation.- Plan and manage offline engagement activities- Work with team and agencies to manage Facebook Fanpage and Group to keep community engaged- Plan and manage branding campaigns for product in Vietnam and Indonesia- Conduct research, analyze and visualize product performance indexes and community trends for management, evaluation and planning purpose Show less

• 

  Autonomous Inc.

  Sept 2020 - Apr 2022

  Social Media Marketing Specialist

  Community Management- Revitalized the company's Facebook community with different content direction- Plan and manage editorial calendars, edit, facilitate and solicit content for the communities- Establish and execute community strategy in line with business objectives- Write copies for the monthly community newsletter- Write content about tips and tricks of the main topic for the community- Moderate, create community events, and build relationships with key members & stakeholders- Reach external communities for collaboration and marketing opportunities- Cultivate a social presence for the company in different communities, including Reddit- Manage VOC and escalate as necessary to internal teams; monitor conversations, user-generated commentsSocial Media- Research, plan day-to-day content for the company's social channels: Facebook, Twitter, LinkedIn, Pinterest, Instagram- Create social media content & write social media ad campaign copies- Plan & execute social medial content for campaigns- Manage & collaborate with internal/external stakeholders on projects and campaigns- Prepare timely reports on day-to-day activities and campaigns- Conduct social listening, social monitoring, hashtag research to strategize social media direction Show less

• 

  TONGLE X LLC

  Oct 2021 - now

  Operations Manager

  Executive assistant:• Manage 5 different inboxes, schedules, and calendars• Conduct research on businesses or as requested• Design and develop websites using Squarespace and Vercel, write website copies• Perform admin duties as requestedOperations manager:• Develop and establish company's workflow, operations, and onboarding process Establish and write company's wiki using• Create, organize, and maintain company's Notion workspace• Create and optimize company's data management needs with spreadsheets and automation tools• Explore, conduct test, and deploy new applications and tools as needed to optimize employees' workflow and company's operations• Design, develop, and maintain company's website• Keep track and manage company's expense and budget on operationsPartnership manager:• Help creators identify partnership opportunities and secure brand sponsorships• Source, reach out, and maintain relationships with brands and creators• Manage and facilitate influencer marketing campaigns for 4 brands• Consult and optimize brand's budget for influencer marketing Show less