Brittany Sharma

Experience

• 

  Walgreens

  Sept 2014 - Mar 2016

  Certified Pharmacy Technician

  Cooperated with Medicare, Medicaid and commercial insurances to process and resolve billing issues Receive and screen high volume of external information for data entryProduct Inventory

• 

  Omnicare, a CVS Health company

  May 2016 - Jul 2016

  Certified Order Entry Pharmacy Technician

  Cooperated with Medicare, Medicaid and commercial insurances to process and resolve billing issues Receive and screen high volume of external information for data entry Call center – like phone calls and email correspondence to prescriptions

• 

  Priority Health

  Jul 2016 - Feb 2022

  Assist in the completion of premium billing functions including:Timely and accurate invoicingAccount reconciliationCollectionsInvestigates and resolves payment discrepancies and prepares appropriate balancing documents. Outreach to Hospitals to explain billing processes and Medicare guidelines Providing members with out of area options for care Outbound calls to members and providers regarding insurance plan Assisting with claims, billing, benefits, authorizations and appointments Saving over $50,000 for members in medical bills that were incorrectly sent out Integral part of a pilot program and building scalable processes Assisting in building a workflow process for outbound call campaigns Copy editing a call guide for representatives to follow  Understanding medical claims, billing and some coding  Communicating with billing offices and billers  Creating and routing inquires within internal system

  • Premium Management Associate Coordinator

    Jul 2020 - Feb 2022

  • Out of State Outreach Coordinator

    Mar 2020 - Jul 2020

  • Concierge Service Coordinator

    Jan 2019 - Feb 2020

  • Reimbursement Analyst

    Jul 2016 - Dec 2018