Fang Cho

Fang Cho

IT Analyst/Technical Consultant

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location of Fang ChoGreater Perth Area

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  • Timeline

  • About me

    ServiceNow Certified Master Architect

  • Education

    • The University of Western Australia

      1998 - 2001
      Honours Degree Computer and mathematical sciences
  • Experience

    • Accenture

      Jun 2003 - Jun 2005
      IT Analyst/Technical Consultant

      Accenture was contracted to implement various e-government initiatives for government of Brunei. Achievements include:• Design, implementation and deployment of a collaboration portal for Prime Minister’s Office (SharePoint 2001). Portal was used by senior government officials to share documents and knowledge. This was the very first portal ever launched by the Bruneian government.• User access management• Documentation and training

    • Denver Technology

      Aug 2005 - Apr 2006
      Applications Consultant

      Consultancy role, reports to delivery manager• Worked with clients on various SharePoint, online collaboration and web development projects. (Clients include BP Australia)• Focus includes solution architecture, design, costing and implementation

    • CB Richard Ellis

      Apr 2006 - Jun 2006
      SharePoint Consultant

      3 month contract role, reports to Australia region CEO • Roll out of collaboration sites to Australian and New Zealand regions• Design of collaboration templates

    • Lend Lease

      Jun 2006 - Apr 2013

      Role is within group IT with line report to IT hub in Atlanta, US. Acted as ‘gatekeeper’ and L3 administrator to several global platforms which include MS SharePoint (2007 & 2010) farms, SiteCore CMS and Appian BPM suite. Responsibilities include:• Platforms roll-out, readiness check, performance testing and tuning.• Post go-live level 3 support, administration and deployments• Capacity planning, disaster recovery and roadmap planning• Problem management, change management and release management• Owner of platform change & release process• Environment management (with focus on quality and consistency)• Vendor management • Played technical/project lead to several upgrade projectsNotable achievements:• Designed KPI and performance reporting for application releases and deployments, currently tracking over 2300 releases/deployments • Assisted in the global launch of Lend Lease Human Resources Shared Services• Assisted in the launch of new Lend Lease public website – www.lendlease.com• Launch of the new Business Process Management platform Show less Role is within collaboration and knowledge team, reports to knowledge and collaboration managerAssisted in driving collaboration across all business units globally. Responsibilities include:• Business analysis, requirements gathering• Design of collaboration templates including executive blog sites• Design and implement security scheme for ‘workspaces’ (team sites)• Roll out of collaboration portal and ‘workspaces’ (team sites)• Roll out of personal employee sites (MySite)• Governance model and information taxonomyNotable achievements:• Over 600 workspaces(team sites) deployed globally• Design and launched an executive meeting 'workspace' for the annual Lend Lease global executive conference Show less

      • Senior Web Infrastructure Engineer

        Nov 2008 - Apr 2013
      • Senior Application Developer

        Nov 2007 - Nov 2008
      • Technical Business Analyst

        Jun 2006 - Nov 2007
    • DXC Technology

      Apr 2013 - May 2022

      Delivery of ServiceNow solutions & customer engagement

      • Associate Partner Technical Architect

        Aug 2021 - May 2022
      • Senior Consultant / Technical Lead

        Apr 2013 - Aug 2021
  • Licenses & Certifications

    • ServiceNow Certified Master Architect

      ServiceNow
      Dec 2021