Mancoba Thwala

Experience

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  Nkomati Nickel Mine

  Jan 2016 - Dec 2016

  Trainee Technician

  ▪Installation and maintenance of conveyor belts, crushers and screens▪Systems upgrades and enhancement of control circuits to ensure optimum plant availability▪Performing isolation and lockout▪Applying fault-finding techniques to ensure that machinery and equipment are returned to service with minimum downtime▪Conducting regular plant equipment inspection▪Maintenance and repair of low and medium-voltage electrical equipment▪Substation maintenance and regular inspections▪Communicate the requirement of spares to the electrical supervisor Show less

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  Nkomati Nickel Mine

  Feb 2018 - Jan 2022

  Engineer in Training

  ▪Managing various aspects of maintenance and safety including ensuring the safe installation, maintenance, and repair of machinery with a commitment to operational excellence and safety protocols▪Incident investigation and root cause analysis for power and water failures with an emphasis on identifying and addressing underlying issues to prevent future incidents and optimize system reliability▪Ensuring health, safety, environment, and quality compliance within my area of responsibility, ensuring that we meet all industry standards and regulatory requirements▪Execution of Condition Monitoring on Rotating and Earth Moving Machinery to ensure the integrity, reliability, and efficiency of critical equipment through proactive maintenance strategies▪Supervision and organization of labour, spares, and contractors' scope of work to effectively manage both human and material resources to meet operational objectives▪Planning and execution of capital and continuous improvement projects as well as maintaining budget control to drive projects to completion within financial constraints▪Ensuring adherence to engineering standards, Mine Health & Safety Act as well as SANS Standards to guarantee that all operations under my purview maintain the highest levels of compliance and safety▪Completing Annexure E for GCC Mines and Works Show less

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  Barloworld Equipment

  May 2022 - Dec 2023

  Graduate Engineering Trainee

  ▪Advising customers on best practices for product application by explaining key features, benefits, and advantages of current and new Caterpillar products▪Compile comprehensive reports on Site Evaluations▪Assist dealers and customers in the execution of machine rebuilds and repower to optimize machine lifecycle▪Analysis of Fuel data and idle time, assisting customers to lower their carbon footprint and operational costs, as well as enhancing safe operator behavior▪Ensuring correct cost allocation, warranty practices and procedures, and promoting good governance of fleet management contracts▪Initiation and execution of customer site optimization and continuous improvement projects▪Component management including root cause and machine failure analysis▪Conduct fleet performance optimization Show less

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  Caterpillar Inc.

  Jan 2024 - now

  Technical Support Representative

  ▪ Maximize customer loyalty while minimizing the commercial impact of customer complaints related to products, applications, and maintenance requirements through appropriate use of resources ▪ Drive and support dealer product problem management processes within the Southern Africa region ▪ New Machine Introduction & New Product Introduction deployment, dealer development, and coordinating product group visits to the Southern Africa region ▪ Apply knowledge of products, technology, and industry in support of Caterpillar, the dealer, and customer expectations and needs ▪ Providing input to the Service Operations Specialists for shop operations, service process improvements, and systems, to help dealers achieve higher service quality and improve profitability ▪ Building dealer’s technical capabilities to identify and repair product deficiencies ▪ Providing technical guidance and counselling dealers on presentations designed to inform customers of service benefits ▪ Directing dealers in managing Product Improvement Programs cost-effectively and within designated timeframes ▪ Collaborate with internal business stakeholders to deliver product fixes for our end-users in partnership with our dealers Show less