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Laura Bourne

Laura Bourne

Customer Service Assistant

Followers of Laura Bourne263 followers
location of Laura BourneUnited Kingdom

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  • Timeline

  • About me

    Publishing and Quality Team Leader at QA Ltd

  • Education

    • Turves Green Girls School

      2007 - 2012
      8 GCSE's Mathematics A's and B's

      Activities and Societies: Also completed a Higher Engineering Diploma, Level 2 (A grade)

    • University of Birmingham

      2014 - 2017
      BA English Literature with Language Liberal Arts and Sciences/Liberal Studies Second Class

      Activities and Societies: Redbrick Society - I write TV reviews. I edit and proofread for the newspaper too.

    • South & City College Birmingham

      2012 - 2014
      A Levels in Maths, English and Law English: A, Law: B, Maths: C

  • Experience

    • Sainsbury's

      Feb 2015 - May 2016
      Customer Service Assistant

      • Worked on the checkouts to ensure the customers finished their shopping experience in the best possible manner. Required to monitor the self-checkout machines and work on the shop floor and cafe when needed.

    • Explore Learning

      Apr 2016 - Dec 2016
      Tutor

      • Responsible for tutoring 6 children with their Maths and English skills.• Constantly at hand to encourage, explain or suggest a new approach. Make comments, record their progress and write down the child’s strengths and weaknesses. Give feedback to their parents at the end of their lesson.

    • Grapevine Birmingham

      Jan 2017 - Jan 2018
      Contributing Writer

      Attend Music, Theatre, Food/Drink Venues.Write Reviews/Articles based on these.

    • Fat Joe

      Apr 2017 - Dec 2017
      Freelance Writer

    • British American Group

      Oct 2017 - Nov 2017
      Editorial Assistant Intern

      - Writing SEO content product pages and general website- Writing and proofreading articles for 'Gap Year' magazine

    • Joblogic Service Management Software

      Feb 2018 - Apr 2019
      Content Marketing Assistant

    • GlobeTech

      Jun 2019 - Oct 2019
      Data Verification Analyst

    • Spark44

      Oct 2019 - Nov 2020
      Configurator Content Executive

    • QA Ltd

      Nov 2020 - now

      • Publishing and Quality Team Leader

        Jun 2024 - now

      • Content Quality Analyst

        Feb 2022 - now

      • Content Editor and Publishing Specialist

        Nov 2020 - Feb 2022

  • Licenses & Certifications

    • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)

      EF Education First
      View certificate certificate

  • Volunteer Experience

    • Editorial Assistant

      Issued by Seeing Ear on Jun 2016
      Seeing EarAssociated with Laura Bourne

    • Library Assistant

      Issued by Northfield Public Library on Jun 2016
      Northfield Public LibraryAssociated with Laura Bourne