Ellen Yates

Experience

• 

  Amici Ristorante

  Jun 2014 - Jun 2016

  Waitress

  Talking to customers, taking orders and ensuring the customers have an enjoyable night in the restaurant. Working in the kitchen on the pass – keeping the orders in control and keeping the kitchen organised. Helping at the front of house answering phones and seating people. Collecting bills and cashing off the tables

• 

  Zing Design and Print

  Sept 2015 - Aug 2016

  Office Administrator/Customer Services

  Customer service and relations. Constant communication with both customers and suppliers via email and phone. Helping with accounts, cash flow and doing management accounts for previous and the current year as well as taking customer payments over the phone. Overseeing the social media activity for the company for most of my time there which included email marketing, Facebook, Instagram and Twitter posts.

• 

  Taylor Yates

  Sept 2016 - now

  Co-Founder

  Taylor Yates have created a range of thoughtfully designed, beautifully made soft British leather handbags, lined with Italian Alcantara and handmade in the UK. www.tayloryates.com

• 

  Ulster Stores Ltd

  Dec 2016 - Dec 2016

  Beauty Hall Assistant

  Gift wrapping and sales. Selling enough products to meet the weekly targets. Talking to customers, helping them choose products and up-selling gift sets rather than single items. Suggesting other products to go with what they have chosen or putting together a custom gift set.

• 

  National Trust

  Mar 2017 - Aug 2017

  Membership Recruiter

  Responsible for membership sales and customer information. Worked to weekly targets and helped to sell the most memberships ever sold in one week and beat the overall sales target for the summer season. Money handling, admission sales and recording bank details for membership direct debit sales.