Afzaal Ehsan

Experience

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  US Airways

  Jun 2005 - Sept 2007

  Club rep

  to operate the club daily functions as per company polices and provide boarding passes to club members. Prepare inventory of club stocks and make sure cub have adequate supply of all items. Provide excellent customer service to club members

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  Hertz rent a car

  Aug 2005 - Jul 2013

  Lead service rep

  Provide world class service to all customers and resolve customer issues in timely manner. Work as team leader and player and provide training to new heires

• 

  Advantage Rent A Car

  Aug 2013 - Feb 2014

  Customer Service Manager

  Run the location in profit and resolve customers issues. give training to staff and successfully operate the daily business

• 

  Department Of Revenue State of Connecticut

  Dec 2015 - May 2017

  Clerk

  Examine the tax returns filed by individual and business and answer phone enquires and take necessary arrangements to issue refunds and collect un paid state taxes.

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  Department of motor vehicle connecticut

  Mar 2019 - now

  Motor vehicle examiner, state of connecticut

  reviews and examines applications and supporting documents for operator licenses, vehicles registrations and certificate of title to ensure clear, complete and accurate information. Provide excellent customer service and save the sensitive information on computer. Operate cash register, prepare financial documents and reports. Having great ability to handle and count money, ability to read, comprehend and apply laws, policies and procedures. work as a team player in very fast working environments. Help fellow co workers with questions and assist in training needs. Perform systematic alien verification for for the eligibility for the real ID. Process first time learners' permit appointment and CDL permit appointment. review and issue license and registration credentials. Show less