Kuldeep Singh

Experience

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  Evalueserve

  May 2004 - Apr 2006

  System Administrator

  • Part of corporate IT team managing server infrastructure which include software and hardware support.• Maintenance of Windows operating system servers and troubleshooting any technical issues which involves OS troubleshooting, permissions, configuration and application issue.• Liaising with different vendors Like Microsoft, IBM and local hardware vendors for application and hardware support, work on issues and requirements.• Evaluating different software to be implemented in the current infrastructure. Done evaluation of different products like Websense, Tivoli Storage manager, Microsoft Internet Security and Acceleration Server (ISA), extra which was latter been implemented.• Reviewing the security of the servers to ensure protection from any threat and control access to installed services and application. This includes, managing active directory group policies, managing Websense content filtering policies, ISA policies and user access policies.• Implementation of new server and network hardware. Activity involved in setting up of new datacenter for current Gurugram office at Tower A, 2nd Floor Unitech World, include installation of network switches, routers, patch panel installation, coordinating EPBX installation and installation of various new servers.• Managing Exchange Mailing solutions and trend micro antivirus software was also been supported by me during my tenure. • Backup of servers using TSM and ensuring regular backup by fixing any issues, creating new policies and upgrade/updating of the application. Show less

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  CSC

  Apr 2006 - Aug 2009

  Senior System Engineer

  • Part of CSC India IT support team placed at Noida and office providing support for Windows servers, IBM server hardware, MacAfee antivirus software and active directory.• Working to provide infrastructure support which includes installation of new servers, Windows operating system support for any issues and troubleshooting,• Ensuring server security with maintaining the servers with latest patches and fixes. Reviewing and creating new Active directory policies for controlling the access of the server.• Administration of corporate Antivirus software like McAfee. This include daily assurance of every servers to be running with latest signature file. Ensuring action on any deviation.• Configuring and fine tuning of Windows Firewall to ensure that only required traffic has been allowed from and to the servers.• Managing VMware infrastructure which include provisioning/decommissioning of servers, configuration of Vswitches for network requirement and maintenance of datastores Show less

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  Accenture

  Aug 2009 - May 2010

  System Administrator

  • Part of IT infrastructure support team providing remote support for an UK based client.• Active Directory management and applying new group policies based on the requirement of any existing or new project.• Reviewing Server infrastructure for new installation and upgrade based on the new requirement and preparing recommendation for effective implementation.• Liaising with different vendors Like Microsoft, VMWare, HPE and IBM for application and hardware support to work on issues and requirements.• Configuring and fine tuning of Windows Firewall to ensure that only required traffic has been allowed from and to the servers.• Reviewing the new security patches released by different vendors like Microsoft, VMware, MacAfee and IBM and evaluating the threats against existing environment.• Performance tuning of existing servers to ensue optimal configuration has been maintained and adequate capacity has been maintained to cater future growth. Show less

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  IBM

  Dec 2010 - Jun 2012

  Technical Services Specialist

  • Done a transition of a new project during my tenure. Visited client site for knowledge transfer and to understand the environment for their VMware and Windows infrastructure. The transition involves documenting the client environment.• Transferring the knowledge to the team in India and acting as single point to contact for client for windows and VMware related transition.• Provided infrastructure support for the overseas client which includes Windows and VMware support, provisioning/decommission of servers. Ensuring security of the servers by maintaining the servers at current patching level, maintaining server security polices and access level, and maintaining antivirus software.• Maintaining Windows cluster servers for redundancy and high availability.• Reviewing Server infrastructure for new installation and upgrade based on the new requirement and preparing recommendation for effective implementation.• Ensuring the backup of existing environment using different backup to ensure efficient recovery in case of eventuality.• Preparing and reviewing existing Standard operating procedure documents to ensure every change has been performed based on the standards agreed and approved.• Liaising with different vendors Like Microsoft, VMWare, IBM for application and hardware support to work on issues and requirements.• Management of team working out of offshore. Show less

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  HCLTech

  Jul 2012 - now

  • I was placed at client site, working as single point of contact for client on any new project and escalated issue.• Manager of 9-member team working from India delivery centre.• I was taking care of any alteration to VMware or Windows setup or new projects of the client covering two different data centers.• Manage Client VMware environment of 5 Vcenters hosting more than 40 ESXi 5 server and more than 500 VMs.• Windows environment management involving Commissioning, decommissioning on server, OS administration, Vendor management, IBM based hardware support, file management and share management.• Participating in annual DR drill carried out in two phased every year.• Team management involving guidance and mentoring to new and existing team members. Show less

  • Group Technical Manager

    Jul 2012 - now

  • System Administrator

    Jul 2018 - now

  • Group Operations Manager

    Jul 2012 - now

  • Senior Manager

    Jul 2012 - Jul 2018