Robin Jade V. Conde, LPT, M.Ed.

Robin Jade V. Conde, LPT, M.Ed.

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location of Robin Jade V. Conde, LPT, M.Ed.Cagayan De Oro City, Northern Mindanao, Philippines

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  • Timeline

  • About me

    Teacher | Virtual Assistant

  • Education

    • Philippine Call Centre Institute

      -
      National Certificate II in Contact Center Services American English

      I HAVE COMPLETED THE FOLLOWING COMPETENCIESBASIC COMPETENCIES• Participate in workplace communication• Work in a team environment• Practice career professionalism• Practice occupational health and safety proceduresCOMMON COMPETENCIES• Apply quality standards• Perform computer operationsCORE COMPETENCIES• Communicate effectively in English for customer service • Perform customer service delivery processes• Demonstrate ability to… Show more I HAVE COMPLETED THE FOLLOWING COMPETENCIESBASIC COMPETENCIES• Participate in workplace communication• Work in a team environment• Practice career professionalism• Practice occupational health and safety proceduresCOMMON COMPETENCIES• Apply quality standards• Perform computer operationsCORE COMPETENCIES• Communicate effectively in English for customer service • Perform customer service delivery processes• Demonstrate ability to effectively engage customers Show less

    • Mongolia International University

      -
      Master of Education - MEd Foreign Language Teacher Education | English Language
    • Bukidnon State University

      -
      Bachelor's Degree in Education
    • Cagayan de Oro College, Cagayan de Oro

      -
      Master of Arts in Education Educational Management
  • Experience

    • Jollibee Group

      Aug 2010 - Aug 2011
      Service Crew

      • Ensured that the customers are satisfied with our services • Provided effective and exceptional service to our customers • Always maintained our station clean and organized according to Jollibee’s standards • And always worked jolly, attentive, and fast

    • Chat t’kw Internet Café

      Sept 2011 - Nov 2012
      Customer Service Person

      • Assisted all the customers • Data entry, printing, scanning, lay-outing, photocopying, etc. • Trained new attendants for the other branches • In charge of sales • Maintained the cleanliness of the café

    • Printpage Enterprises

      Nov 2012 - Jun 2014

      • Supervised, trained, and evaluated staff• Ensured smooth daily operations and implemented store policies• Handled escalated customer complaints and issues• Monitored sales performance and developed strategies• Managed store budget, expenses, and sales reports• Oversaw and audited inventory management• Coordinated with suppliers for timely delivery• Ensured quality standards and maintained equipment• Implemented safety protocols and communicated with stakeholders • Printing (eg. Photos, documents, etc.) • Ink Refill • In charge of the sales • Inventory of items • Troubleshooted printer, printer error, etc. • Delivered all the services with excellence

      • Operations In-Charge

        Aug 2013 - Jun 2014
      • Sales Staff

        Nov 2012 - Aug 2013
    • Alrose Group of Companies

      Aug 2014 - May 2018
      Administrative Assistant

      • Assisted the Accounting Officer • Reconciled processed works by verifying entries, and comparing reports to balance the account • Verified vendor accounts by reconciling monthly statements and related transactions • Reported sales taxes by calculating requirements and paid invoices • Prepared mid-month and month end reports and monitoring of inventory transactions • Data entry of DR’s (Delivery Receipt) and SI’s (Sales Invoice)

    • Department of Education - Philippines

      Nov 2017 - Mar 2018
      INTERN

      • Planned, prepared, and delivered lessons to all students in the class assigned • Taught according to the educational needs, abilities, and achievements of the students • Assessed, recorded, and reported the development, progress, attainment, and behavior of the students • Providing and contributed to oral and written assessments, reports, and references of the students • Communicated, consulted, and cooperated with other members/staff of the school • Participated school assemblies Show less

    • Nanuri International School

      Jun 2018 - Mar 2020

      • Lesson planning and delivery in line with the curriculum • Classroom and behavior management to ensure all students are developing• Monitored students' progression term by term and made work engaging children of all abilities • Maintained a safe and happy learning environment for all learners • Lesson planning and delivery in line with the curriculum • Classroom and behavior management to ensure all students are developing• Monitored students' progression term by term and made work engaging children of all abilities • Maintained a safe and happy learning environment for all learners

      • 5th Grade Homeroom Teacher

        Apr 2019 - Mar 2020
      • 4th Grade Homeroom Teacher

        Jun 2018 - Apr 2019
    • 51Talk

      May 2020 - May 2022

      • Provided instructions on reading, writing, and speaking to individuals• Presented lessons that are congruent to learners’ educational needs• Tailored lessons to accommodate differences in learning style and speed• Taught kids, teenagers, adults, and Zero-English learners• Trained IELTS & TOEFL educational materials• Evaluated the learners’ performance base on the set guidelines• Encouraged participation within the class to promote the consolidation of learning content• Established relationships with students to ensure that they disclose cognitive and psychosocial difficulties that may impede their academic progress Show less

      • Senior Teacher

        Aug 2021 - May 2022
      • Junior Teacher

        Sept 2020 - Aug 2021
      • English Language Teacher

        May 2020 - Sept 2020
    • Structure Tech Home Inspections

      Jun 2020 - now
      General Virtual Assistant

      • Email Management , Assist clients with any administrative tasks they need help with, schedule meetings and making travel arrangements • Data entry in MS Word, MS Excel, Google Docs, & Google Sheets • Social Media Management, Podcast Processing, Basic Photoshop, photo editing, Thumbnail Making, etc.

    • Deutsche Schule Ulaanbaatar

      Mar 2021 - Jun 2022

      • Taught middle school and high school students grade students • Developed and delivered lesson plans that utilize a broad range of teaching techniques and strategies both in the physical classroom and online setting• Administered summative, formative, and performance-based assessments using appropriate assessment tools• Prepared materials and organized different classroom activities that address students’ needs and learning preferences

      • English Language Teacher

        Aug 2021 - Jun 2022
      • English Language Teacher

        Mar 2021 - Jul 2021
    • Educational Advising Resource Center

      Mar 2022 - May 2023
      English Language Trainer

      • Teaching Elementary, Pre-Intermediate, Intermediate, and Upper Intermediate students • Preparing students of different levels in taking IELTS Exam• Administering summative, formative, and performance-based assessments using appropriate assessment tools• Preparing materials and organized different classroom activities that address students’ needs and learning preferences

    • Монгол Тэмүүлэл Сургууль

      Apr 2022 - May 2022
      Parateacher

      • On-call Parateacher for middle school students • Engaged students in active Speaking and Listening classes• Administered summative, formative, and performance-based assessments • Facilitated learning

    • Raffles International Institute Mongolia

      Jun 2022 - May 2023
      Docent

      • Taught Elementary, Pre-Intermediate, Intermediate, and Upper Intermediate students • Prepared students of different levels in taking IELTS Exam• Administered summative, formative, and performance-based assessments using appropriate assessment tools• Prepared materials and organized different classroom activities that address students’ needs and learning preferences

    • Orkhon Khasu International School

      Jul 2022 - Jun 2024

      • Designed and decorated the classroom to optimize the learning environment.• Provided individualized instruction, tailored teaching methods to cater to diverse learning styles, and offered personalized support to struggling students.• Communicated regularly with parents and students, fostering positive relationships and providing updates on student progress.• Promoted social and emotional development by creating opportunities for peer collaboration and emotional expression.• Implemented effective classroom management strategies to maintain a structured and productive learning environment.• Collaborated with colleagues and administrators to enhance teaching practices and student outcomes through ongoing collaboration and professional development activities.• Facilitated debate coaching sessions to develop students' critical thinking, public speaking, and argumentation skills.• Taught Primary, Middle School, and High School students.• Developed and delivered lesson plans that utilized a broad range of teaching techniques and strategies both in the physical classroom and online setting.• Administered summative, formative, and performance-based assessments using appropriate assessment tools.• Prepared materials and organized different classroom activities that addressed students’ needs and learning preferences.• Implemented specialized instructional strategies and resources to prepare students for the format, content, and rigor of the IGCSE examinations, including mock exams, practice questions, and exam-specific skills development.• Provided individualized support and guidance to students based on their learning needs, strengths, and weaknesses, offering additional help and resources as necessary to ensure each student's success. Show less • Taught Primary, Middle School, and High school students • Developed and delivered lesson plans that utilize a broad range of teaching techniques and strategies both in the physical classroom and online setting• Administered summative, formative, and performance-based assessments using appropriate assessment tools• Prepared materials and organizes different classroom activities that address students’ needs and learning preferences• Implemented specialized instructional strategies and resources to prepare students for the format, content, and rigor of the IGCSE examinations, including mock exams, practice questions, and exam-specific skills development• Provides individualized support and guidance to students based on their learning needs, strengths, and weaknesses, offering additional help and resources as necessary to ensure each student's success. Show less

      • Homeroom Teacher

        Aug 2023 - Jun 2024
      • English Language Teacher

        Jul 2022 - Aug 2023
    • Mongolia International University (MIU)

      Mar 2023 - Aug 2023
      • Summer Camp English Teacher

        Jul 2023 - Aug 2023
      • Substitute Teacher

        Mar 2023 - Jun 2023
  • Licenses & Certifications

    • Licensed Professional Teacher

      Philippine Professional Regulation Commission
    • Teaching English to Adult Learners

      World TESOL Academy
    • Teaching English to Young Learners

      World TESOL Academy
    • Certificate of Legibility

      Civil Service Commission
    • Contact Center Services | National Certificate II

      TESDA: Technical Education and Skills Development Authority
    • Teaching English to Speakers of Other Languages

      World TESOL Academy
    • Teaching English to Online Learners

      World TESOL Academy