Experience

• 

  Ee

  Apr 2012 - Oct 2017

  • Scrutinising and assessing inventory through a complex channel to all 590 EE stores in the UK.• Actively planning new projects and creating strategies to deliver or to further improve on performance of customer experience, processes in retail and internal reporting. • Using high level of skill to generate reporting, automate processes with Visual Basics/Excel and controlling retail sales and stock through industry standard SAP and SAS.• Using intermediate skills to data mine and analyse to delivering results using SQL.• Using my extensive knowledge in Unified Modelling Language and retail analyst experience to help drive Omni Channel through the extensive network of direct sales, Retail stores and Online. • Working closely with Heads of departments and Managing Directors to report on monthly KPI’s and working on a profit and loss accounts to find a suitable solution to further help decrease losses relevant to department. Show less Works effectively in a busy store environment, handling several tasks simultaneously, while working with customers with very different needs; Deploys first-rate customer care skills and actively strives to build a good rapport with customers in order to find them the most suitable product.Consistently maintains a friendly and positive attitude towards customers, immediately making them feel welcome, at ease and attended to; Efficiently handles confidential customer details Constantly meets individual and team targets through effective, targeted selling and first-class customer services and Uses experience of product range to ensure each customer is given the most suitable package. Show less

  • Inventory Analyst

    Jul 2016 - Oct 2017

  • Regional Trainer

    Mar 2015 - Jul 2016

  • Sales Assistant

    Apr 2012 - Mar 2015
• 

  Mobile broadband network ltd (mbnl)

  Oct 2017 - Aug 2018

  Business analyst
• 

  Square health

  Dec 2019 - Apr 2023

  Project manager/business analyst

  Working on developing digital experiences for providing GP services through iOS and android devices for major insurance companies using our advanced infrastructure and resources.

• 

  Sta smart homes

  Aug 2021 - now

  Managing director

  STA Smart Homes are specialists in Smart Home integration, Audio Visual Installations and Home Cinema. Dynamic and results-driven business specializing in smart home automation solutions. With a team of experts in electrical engineering, software development, and project management, we provide custom-tailored smart home systems to residential and commercial clients. Our commitment to using the latest technology and innovative approaches has earned us a reputation as a leading provider of smart home automation solutions such as Lutron, savant, Crestron, RTi and Control4. Key achievements and offerings include:Comprehensive smart home automation services, including design, installation, and maintenance.Wide range of smart home technology solutions, including voice control, energy management, security systems, and lighting control.Strong partnerships with industry-leading technology providers, ensuring access to the latest and most advanced smart home systems.Experienced and knowledgeable team, with a proven track record of delivering high-quality smart home automation projects.Customer-centric approach, with a focus on understanding the unique needs and requirements of each client.We are dedicated to providing exceptional smart home automation solutions to our clients, improving their daily lives through advanced technology and innovative approaches. With a commitment to excellence and a passion for smart home automation, we are poised for continued growth and success in the industry. Show less