
Timeline
About me
Project Manager at Jones Sign
Education

Central missouri state university
2006 - 2010Bachelor's degree tourism and international studiesActivities and Societies: Honors College, Delta Zeta, Delta Epsilon Iota-Academic Honors Society, Student Tourism and Recreation Society
Experience

Tan-tar-a resort and spa
May 2009 - Sept 2009Recreation intern.webp)
The wellington group (events)
Jan 2010 - Jan 2010Event planning intern
Marriott international
Feb 2011 - Jul 2013• Complete scheduling for 6 food and beverage outlets• Conduct monthly inventory and ordering for food and beverage outlets• Complete weekly payroll for all associates• Support associates within food and beverage outlets• Resolve customer concerns and complaints• Train new associates within food and beverage outlets
Food and Beverage Supervisor
May 2012 - Jul 2013Starbucks Barista
Feb 2011 - May 2012

Dineequity
Jul 2013 - Feb 2016Quality assurance coordinator• Oversee department budget• Manage billing• Coordinate the 3rd party product auditing program• Manage the restaurant complaint hotline and database• General Administrative support• Assist the nutrition team with multi-regional in-store samplings
.webp)
International association of plastics distribution (iapd)
Feb 2016 - Jul 2020Events and Technology Manager
Mar 2018 - Jul 2020Meeting Planner
Feb 2016 - Mar 2018

Abbott
Jul 2020 - Aug 2021Account specialist
Jones sign co., inc.
Aug 2021 - nowProject manager
Licenses & Certifications

Starbucks barista trainer
Dec 2012
Servsafe food protection manager certification
Feb 2012- View certificate

Prioritizing your tasks
LinkedinAug 2020 - View certificate

Customer service foundations
LinkedinAug 2020 - View certificate

Effective listening
LinkedinAug 2020 - View certificate

Customer service: serving internal customers
LinkedinAug 2020 - View certificate

Key account management
LinkedinAug 2020 - View certificate

Innovative customer service techniques
LinkedinAug 2020 - View certificate

Working with upset customers
LinkedinAug 2020 - View certificate

Writing customer service emails
LinkedinAug 2020
Honors & Awards
- Awarded to Mollie Moore KilianyMarriott Front of the House Associate of the Quarter Overland Park Marriott Jan 2012
- Awarded to Mollie Moore KilianyDean's List University of Central Missouri 2006, 2007, 2008, 2009, 2010
Volunteer Experience
Group Build Volunteer Organizer
Issued by Habitat for Humanity Kansas City on May 2013
Associated with Mollie Moore KilianyFood Drive Volunteer Organizer
Issued by Harvesters--The Community Food Network on Nov 2012
Associated with Mollie Moore Kiliany
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