Experience

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  Air italy group (italy, poland, egypt)

  Apr 2008 - Mar 2009

  Flight attendant
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  Walt disney world

  Jun 2009 - Jun 2010

  Merchandiser

  The Walt Disney World Resort is an entertainment complex which includes four theme parks, two water parks, twenty-seven themed resort hotels, nine non–Disney hotels, several golf courses, a camping resort, and other entertainment venues, including Disney Springs.Accountable for selling merchandise in indoor and outdoor areas interacting with guests and supporting them with purchasing preferences.Managed cash, both manual and using computerized registers; stocked and cleaned shelves and carts; received and handled stock and deliveries.Coordinated stroller/wheelchair rentals and prepared food/candy. Show less

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  Disney cruise line

  Jun 2014 - Mar 2018

  "Disney Cruise Line is a cruise line operation that is a subsidiary of The Walt Disney Company. Disney Cruise Lines has 3 percent of the worldwide cruise market by passenger and 2.5 percent by revenue."Main accountable for interacting with clients providing a disney-friendly service unique experience while selling merchandise in diverse retails locations in the ship or the island providing high levels of customer service.The scope of the position has a focus on receiving new merchandise, managing inventory and stocks. Assist with merchandise logs and unloads that boards the vessel in preparation for each cruise. I also clean the merchandise locations continuously, stock shelves regularly to ensure full displays, ensure a clean, efficient, neatly organized stock room and maintain the crew store. Main products include DCL specialty merchandise, onboard art program, duty-free products, jewelry and cosmetics. Show less Disney Cruise Line is a cruise line operation that is a subsidiary of The Walt Disney Company. Disney Cruise Lines has 3 percent of the worldwide cruise market by passenger and 2.5 percent by revenue.Responsible for devising and implementing efficient and secure procedures for data handling and analysis. Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data. Also, establish guidelines for data sharing with ships management and shore side partners, among others.Supported colleagues in the use of data systems, ensuring adherence to legal and company standards and assisting with reports and data extraction when needed.Performed troubleshooting, analyzed and monitored information and data systems to assess and improve their performance.Managed the physical stock for the two retail locations located on the island, collaborating efficiently with the onboard teams visiting the island on a daily basis. Show less

  • Merchandiser

    Nov 2010 - Mar 2018

  • Castaway cay Data Maintance

    Jun 2014 - Sept 2014
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  Sophia fiori

  Mar 2018 - Feb 2020

  Team leader

  "Sophia Fiori Diamonds is an internationally recognized designer diamond jewelry brand available online and in the duty free travel and cruise industries. Sophia Fiori is also Hollywood red carpet favorite with frequent appearances at the Oscars, Emmys and Golden Globes. Founded in 1979, Sophia Fiori specializes in unique designs set with white and colored diamonds as well as tanzanite and other precious gems. Master designer, Bernard Bachoura, creates timeless jewelry backed by a lifetime warranty for women to enjoy today and hand down for generations to come."My responsibilities are, but not limited to:• Oversee all operations, paying attention to areas in need of improvement and making notes of employees who are struggling.• Interact with employees, make recommendations, and ensure all workers are fully capable and understand their duties and succeed.• Assign tasks to operational team based on individual employee talents.• Monitor progress of special projects, ensuring work is completed correctly and on schedule.• Design and lead training programs so all team members are capable of succeeding in all tasks.• Direct involvement in all sales, to guarantee the best customer service to each and every one of our customers Show less

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  Sophia fiori

  Jun 2020 - now

  Creative director

  "Sophia Fiori Diamonds is an internationally recognized designer diamond jewelry brand available online and in the duty free travel and cruise industries. Sophia Fiori is also Hollywood red carpet favorite with frequent appearances at the Oscars, Emmys and Golden Globes. Founded in 1979, Sophia Fiori specializes in unique designs set with white and colored diamonds as well as tanzanite and other precious gems. Master designer, Bernard Bachoura, creates timeless jewelry backed by a lifetime warranty for women to enjoy today and hand down for generations to come."Creative Director with expertise in leading graphic design teams and creating impactful marketing campaigns within the jewelry industry. Proven track record in enhancing visual identity and delivering exceptional results. Skilled in supplying graphic elements for websites and adapting to evolving needs. Passionate about driving engagement and elevating brand presence.My responsibilities are, but not limited to:- Lead and inspire a team of graphic designers, fostering a collaborative and creative work environment.- Conceptualize, plan, and execute captivating marketing campaigns aligned with brand positioning and target audience.- Develop and maintain brand's visual identity guidelines, ensuring consistency across all creative outputs.- Collaborate with marketing and design teams to refine and evolve the brand's visual language.- Utilize industry-standard graphic design tools to create compelling designs for digital and print media.- Generate high-quality graphics, illustrations, and multimedia assets for marketing materials and websites.- Supply graphic elements and collaborate with web development teams to create visually engaging websites.- Plan, prioritize, and manage multiple design projects, adhering to deadlines and budgetary constraints.- Collaborate with internal stakeholders and external vendors to ensure timely delivery of design assets. Show less