Rishu Pal

Experience

• 

  Wipro BPO

  Dec 2010 - May 2011

  Technical Support Executive

  ✔ Providing solution to Customers query✔ Troubleshooting of HP printers✔ Assist customer in operating the printer ✔ Lead generation

• 

  Grasim Industries Limited | Pulp & Fibre

  May 2012 - Jun 2012

  Project Intern

  • Studied consumer awareness of the product "Kara Wipes" and develop strategies for its promotion for Grasim Industries (Aditya Birla Group). Conducted market research (Primary & Secondary Research). Preparation & presentation of research findings to the management.

• 

  GATI-KWE

  Jul 2013 - Dec 2016

  Pricing:✔ Pricing of different service offerings keeping in view the shipping profile and costing, offer strategic solutions to customers according to business requirements, formalize strategies to increase, revenue, profitability, yield and business sustenance.✔ Conversion of negative margin customers to positive EBITDA by identifying cost triggers and correct pricing.✔ Setting prices (RFQ)✔ Market research on competitors products prices✔ Analyzing discounting and price performance and profitability✔ Creating scenarios and models for picking best price✔ Customer Segmentation✔ Pricing guidance for sales team with pricing discretion✔ Implementing a pricing IT system✔ Analyze budgets, forecasting, reporting & effectuating business plans to attain the desired EBITDA along with efficient Service Level.Data Analyst:✔ Responsible for business analyst related activities of GATI-KWE at national level.✔ Profitability reports and analysis at Product and Customer level.✔ Business & Collection Reports on daily & monthly basis with insights to the management.✔ Analysis of the Retail Business Segment of GATI-KWE on a Pan-India basis ✔ Planning and implementing new sales schemes to boost the retail sales ✔ Timely monitoring & Analysis of various system generated sales reports and coordinating with sales team to frame new strategies✔ Rolled out business partner incentive scheme for driving revenue growth and fixed cost reduction.✔ Managing Pan India back end sales process for products-Surface Express and Air Express.✔ Keep track on revenue sheets and performance management trackers for business development team✔ Study and document business processes, to provide the link between the customer, development team & support teams regarding business flow. Show less

  • Deputy Manager- Pricing & Sales Analyst

    Jul 2015 - Dec 2016

  • Assistant Manager - Sales Analyst

    Jul 2014 - Jun 2015

  • Management Trainee

    Jul 2013 - Jun 2014
• 

  Freelancer- Analysis & Research

  Jan 2017 - Jun 2018

  Professional Freelancer

  • Conducted Exploratory data Analysis and gained insights from NYC Flight data set about departure delays, aircraft speed analysis, on time arrival% analysis. • Worked on processing data, cleaning data, data munging & data visualization using MS Excel, Python & Tableau. • Created Excel dashboards and templates for measuring employee performance, activity tracker and cost analysis. • Conducted data analysis & written reports for various technical assignments using Python, Machine learning algorithms, MS Excel, IBM SPSS & MS Word. Show less

• 

  Trianz

  Jun 2018 - Feb 2019

  • Conduct Exploratory data Analysis and gain insights from data collected via primary research • Work on processing data & data visualization using MS Excel & QlikView• Derive insights from data based on graphs and write recommendations for Industry Leaders • Author & Review of Industry specific reports for various functions

  • Senior Industry Research Analyst

    Jan 2019 - Feb 2019

  • Market Research Analyst

    Jun 2018 - Dec 2018
• 

  Deloitte

  Mar 2019 - Mar 2022

  • Assistant Manager - Advisory

    Dec 2021 - Mar 2022

  • Consultant - Advisory

    Mar 2019 - Dec 2021
• 

  Koncepo Scientech International

  Jul 2022 - now

  Manager - Advisory Services