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Florian Handwerker

Florian Handwerker

Technical Customer Service

Followers of Florian Handwerker300 followers
location of Florian HandwerkerMunich, Bavaria, Germany

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  • Timeline

  • About me

    Client Success Manager at NTT Germany

  • Education

    • Hochschule Worms

      2012 - 2015
      Master of Arts in International Management Specialization in Finance and Controlling, Economics, Management-related Subjects, Int. Business

      Languages of Instruction: German and English

    • Vocational Training

      2017 - 2017
      PRINCE2 Practitioner, Scrum Master, ITIL Foundation

    • Rouen Business School

      2010 - 2010
      Project Management, International Project Finance, Logistics, Managerial Competence

      Exchange Semester

    • IMC Fachhochschule Krems

      2009 - 2012
      Bachelor of Arts in Business Economics, Int. Business Management, Import/Export, Accounting, Finance, Logistics, Int. Relations

      Language of Instruction: EnglishAdditional Languages: French, Spanish

  • Experience

    • Krones Iberica, S.A.

      Feb 2011 - Aug 2011
      Technical Customer Service

      - Customer Service- Invoicing using SAP- Translation using Technical Vocabulary (German-Spanish-English)- Setup and Maintenance of Databases

    • Merck Group

      Sept 2013 - Mar 2014
      Group Treasury

      - Treasury Operations- Reporting on Merck Group SEPA conversion- Project Management of Cash Management System conversion

    • NORDFROST GmbH & Co. KG

      Aug 2014 - Dec 2014
      Controlling and Process Optimization

      - Executive Assistant- Setup and Maintenance of Controlling-System on Site- Optimization of Logistical Processes

    • Subway Restaurants Kolbermoor / Traunstein

      Sept 2015 - Mar 2017
      Store Manager in Family Business

      - Process Optimization through Standardization of Procedures- Personnel Planning and Training of new Employees- Cash Accounting, Stock Keeping and Administrative Duties

    • OPTiVATiON

      Sept 2017 - Mar 2018
      Junior IT Service Management Consultant

    • NTT Germany AG & Co. KG

      Mar 2018 - now

      Quote to Invoice Quote to Invoice

      • Client Success Manager

        Jan 2024 - now

      • Financial Analyst

        Aug 2019 - Dec 2023

      • PMO Coordinator

        Mar 2018 - Jul 2019

  • Licenses & Certifications

    • ITIL Foundation

      AXELOS Global Best Practice
      Jun 2017

    • Scrum Master

      Scrum.org
      Apr 2017

    • PRINCE2 Practitioner

      AXELOS Global Best Practice
      Jun 2017

  • Volunteer Experience

    • Vice Chairman & Managing Director

      Issued by DIE LIBERTÄREN on Mar 2022
      DIE LIBERTÄRENAssociated with Florian Handwerker

    • Club Director

      Issued by Hayek-Club München on Jan 2023
      Hayek-Club MünchenAssociated with Florian Handwerker