Muhammad Butt

Experience

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  CHASE Bank

  Aug 2005 - Dec 2006

  Senior Auto Finance Collector

   Exceptional customer service. Auto In-bound and out-bound calls to collect payments on delinquent accounts. Counsel customers on late payment ramifications as well as on time payment effect. Follow-up on customer inquiries and resolve account disputes. Document every account activity. Other skip-trace projects as assigned.

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  Brookline College

  Jan 2012 - Oct 2017

  Online Nursing Student Services and Faculty Manager

  o Review daily reports and team goals.o Review student enrollment agreements and re-entry appeals.o Review student ledger account statements.o Review student grades.o Maintain accurate student records.o Mentor\1 on 1 Advisor and faculty performance review.o At risk student retention through student and faculty attendance and participation monitoring.o OLS orientation.o Intermediate level tech support/Remote assistance.o In-bound and out bound calls to students and other clients.o Work from home by providing support to new and existing students, faculty, and staff via Go-to- Assist, Skype Business, Phone, Instant Messaging, and Email.o Time sheet tracking.o Hiring interviews.o Provide support to registrar, admission, and faculty.o Exceptional customer service.o Special projects as assigned. Show less

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  AZ Department of Child Safety

  Jan 2018 - Jan 2019

  Case Manager
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  Star House BHRF, LLC

  Jan 2019 - now

  Founder and CEO

  Star House BHRF offers a wide array of services for youth. We offer individual and group therapies and counseling, along with medication management for youth involved in our services. We treat children from 12 to 17 years of ages whose behavior and functioning has been impaired by a variety of symptoms associated with depression, anxiety, substance use, thought disorder, adjustment to trauma and loss, as well as a host of other issues.