
Sarah Curry
Waitress

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About me
Customer Success Manager at ModMed
Education

Ohio University
2015 - 2019Bachelor's degree Health Services AdministrationMajor: Health Services Administration Minor: Business Administration

Carmel Central School District
2011 - 2015High School Diploma
Experience

Four Brothers
May 2016 - Jan 2019Waitress(Work on occasion, during school breaks)Responsibilities Include:•Adapt to working in a fast pace environment, requiring multitasking abilities.•Perform cash register transactions in efficient ways.•Handle customer complaints in an appropriate manner.•Train new staff members, ensuring high customer satisfaction.•Serve parties of 20+ people with high-class entrees.

Prometric
Oct 2017 - May 2018Test AdministratorResponsibilities Include:Working in a fast-paced environment in a professional office setting.•Greet candidates.•Verify Identification.•Supervise test administration following established Prometric guidelines.•Provide a comfortable testing environment for those taking Graduate(GRG), TOFEL, Praxis test.

Prime Social Group
Dec 2017 - Jun 2019Campus Promotions Manager• Managed a group of representatives who are responsible for increasing ticket sales of events held by the Prime Social Group- ensuring effective promotions for events. • Managed finances for all sales, promotion supplies, and merchandise• Spread awareness of events and festivals attracting 20,000+ people via posters, flyers, and promotional events, and social media accounts

Putnam County Department of Health
May 2018 - Aug 2018Summer Intern*Recognized as one of the top interns of the year*This past summer, I spent time interning for several departments in Putnam County, including; The Bureau of Emergency Services, Coroner's office, and Putnam County Health Department. Throughout this experience, I have learned to master Microsoft Office, while furthering my education in medical services. I was assigned to complete a variety of research projects given by the employers in WIC Department, Immunizations, Health Education, HIV Testing, and Epidemiology. These projects include; development of autopsy and toxicology reports, attending local events to spread awareness on health topics by creating presentation boards and informational brochures. After developing statistic analyses of disease and illness breakouts within the Putnam County including; measles and STDs, I was able to further my knowledge in using Microsoft Office applications. Additionally, I created and assembled informational new-born folders to be given to all new parents in the Putnam County. Along with that, I also provided assistance working with the deputy commissioner (Ken Clair, Robert Lipton) in creating emergency medical plans for public events and parades by ensuring accessible ambulance, fire, & police services, cooling centers, etc. I was responsible for handling customer's confidential information in an appropriate manner. These assignments have furthered my healthcare knowledge on many different topics. Show less

Ohio University
Sept 2018 - May 2019IT Consultant•Provide immediate assistance to students and faculty members with any concerns/problems in regards to issues with a variety of technical devices and software through phone calls and chats.•Created and organized tickets into categories identifying all problems that have been reported

Nationwide Children's Hospital
May 2019 - Jun 2021Administrative Support- Pulmonary• Provided hands on administrative support to the assistant pulmonary fellowship coordinator, MD attendings in pediatric pulmonology, and the pulmonary fellows; coordinating meetings and schedules with the different departments across Nationwide Children’s Hospital• Managed 5+ provider’s clinic schedules and calendars, appropriately scheduling patients and delivering exceptional patient care • Assisted with coordinating sedated procedures with other departments within Nationwide Children’s Hospital and OSU Wexner Medical Center• Collaborated with various insurance companies in submitting precertifications/preauthoirzations to provide the best patient care possible• Effectively communicated with all levels of leadership, cultivating relationships with team members, physicians, and patients• Proficient in utilization of EPIC software Show less

ModMed
Jun 2021 - nowCustomer Success Manager - Strategic Accounts
Apr 2024 - nowCustomer Success Manager
Mar 2023 - Apr 2024Associate Customer Success Manager
Jun 2021 - Mar 2023
Licenses & Certifications

HIPAA Course Certification
The North Carolina Institute of HealthJun 2018
Professional Leadership Certificate
Ohio University Career and Leadership Development CenterMar 2018- View certificate

Customer Success Management Fundamentals
LinkedInJun 2021 
21st Century Leadership Certificate
Ohio UniversityMay 2018- View certificate

Holding Yourself Accountable
LinkedInJun 2021
Volunteer Experience
Volunteer
Issued by Putnam Ridge Nursing and Rehabilitation on Jan 2012
Associated with Sarah CurryVolunteer
Issued by Wingate At Dutchess on Jan 2015
Associated with Sarah CurryAmerican Cancer Society- Relay for Life
Issued by Volunteer on Jan 2009
Associated with Sarah Curry
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