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Emma Coote

Emma Coote

Sales Negotiator

location of Emma CooteHockley, England, United Kingdom

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  • Timeline

  • About me

    Automotive CRM, Marketing and Sales Operations Consultant

  • Education

    • South East Essex College

      1996 - 1997
      BTEC GNVQ Information Technology

    • The Park School, Rayleigh

      1991 - 1996

  • Experience

    • Haart Estate Agents

      Jan 2011 - Jun 2011
      Sales Negotiator

    • Fairfield MINI

      Jun 2011 - Jan 2016

      • Business Administrator

        Jan 2014 - Jan 2016

      • Sales Executive

        Jun 2011 - Jan 2014

    • Fairfield BMW & MINI

      Jan 2016 - Oct 2017

      • BMW Retention Manager

        Oct 2016 - Oct 2017

      • Enquiry Manager

        Jan 2016 - Nov 2016

    • Fairfield BMW

      Apr 2018 - Jan 2021
      Customer Experience Manager

    • Actively Seeking Opportunities

      Sept 2020 - Jan 2021
      Customer Experience Manager

      Experience within Customer Experience, Vehicle Finance, Sales, Customer Retention, CRM Systems Integration, CRM Administration, Process Improvement, Enquiry Management.

    • Magna Systems Limited

      Jan 2021 - Apr 2024
      Network Performance Business Consultant

    • Actively Seeking New Opportunities

      Mar 2024 - Aug 2024
      CRM Manager / Sales Operations Manager / Business Consultant - Looking for new Opportunities

    • EMCO Automotive Consulting

      Aug 2024 - now
      Automotive CRM, Marketing and Sales Operations Consultant

      I specialise in providing marketing, sales operations and CRM consultancy for automotive retailers. My work focuses on optimising the customer journey and improving database management to enhance customer engagement, retention and satisfaction.

  • Licenses & Certifications