Marco Serafini

Experience

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  Freelance

  Jan 2002 - now

  Consultant and Trainer
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  Ekis Srl

  Jan 2002 - Jan 2004

  Trainer

  - Teaching- Tutoring- Coaching

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  Google

  Jan 2005 - now

  Senior Data Source

  Main responsibilities: - Security audit, security and password management; - Managing my personal Google account and sync with diverse Operative System and devices; - Responsible for managing submissions of monetizble personal data across a diverse suite of products, including: Gmail, Maps, Calendar, Keep, Podcast, Meet and more - Troubleshoot sync issue

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  Wave formazione

  Mar 2005 - Mar 2006

  Junior Consultant

  - Training Project- Training design- Teaching

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  University of Rome "La Sapienza"

  Jan 2006 - Jan 2008

  Assistant Professor

  💼- Evaluation- Research- Training Program- Training design- Tutoring

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  CONSEL

  Jan 2008 - Jan 2024

  Senior HR & OD Program Coordinator

  🏢CONSEL - ELIS Consortium it is a multi-corporate consortium that offers companies training and consulting services regarding people development, general management and technology. The Consortium, that started in 1992, brings together different companies within Media&Telco and Energy&Utilities industries, it has its own legal entity and a number of employees who work developing services «with» an «for» the companies that belong to the Consortium.CONSEL - ELIS Consortium offers today different trainings programs to different targets, from University students to Top Managers (from professional school to EMBA), involving corporates, pursuing innovation through a more cooperative approach.💼 MY ROLE:Design and delivery of HR projects to support the business of international companies and SME.I perform HR consulting in collaboration with business lines as HR Business Partners in different sectors, including: sales, marketing; ICT; operations; energy, utilities, resources; customer care; consulting; education.- Organization Development- Business Process Reengineering- Health & Safety Program- Training Program- Recruiting & Assessment Program- Induction Program- Apprenticeship Program- Coaching Meno dettagli

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  ELIS.org

  Jan 2008 - Jan 2011

  HR Consultant - ELIS HR Services

  🏢ELIS promuove attività formative finalizzate al lavoro e di solidarietà sociale dal 1964. Con sede principale a Roma nel quartiere Tiburtino - Casal Bruciato e attraverso enti non profit, organizza corsi per giovani e lavoratori, conduce scuole, istituti professionali e residenze di studenti. L'Associazione Centro ELIS è ONG per la cooperazione internazionale allo sviluppo in Italia, in Asia, Africa e America Latina. Ha sedi anche a Palermo, Castel Gandolfo e Ovindoli.ELIS concepisce la formazione come “educazione al lavoro”, intendendo il lavoro come vocazione professionale: ambito nel quale la persona non vive solo una occupazione o una dimensione di carriera, ma piuttosto la possibilità di migliorarsi, di migliorare gli altri, di contribuire al bene comune.Il Centro ELIS è composto da Residenza, Scuola Professionale e Scuola Sportiva - e la SAFI - composta dall'Istituto Professionale Paritario Servizi per l'Enogastronomia e l'Ospitalità Alberghiera e dalla Scuola Sportiva SAFI ELIS,💼 - Organization Development- Recruiting & Assessment Program- Training Program- Induction Program- Apprenticeship Program- Employer Branding- Coaching and Tutoring Meno dettagli

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  HR Value

  Jan 2008 - Jan 2008

  Recruiting and Development

  💼- Recruiting and Development- Finance and support for training and business- Training Program

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  Amazon

  Jan 2011 - now

  Expert Prime Member

  Main result:- Increased my order volume by 2000% over 12 years- More than 1000 Quality audit on products Main responsibilities: - Data gathering and Data analysis; - Supplier assessment and selection;- Focal point for purchasing processes for my entire family's needs- Researched diverse product catalog, spanning departments from book, 3D printing to dog food;- Quality, safety, energy and sustainability audit on product and regularly reported on product quality review portal Meno dettagli

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  Elis Corporate School

  Jan 2012 - Jan 2017

  Senior HR Program Manager

  💼 Design and delivery of HR projects to support the business of international companies and SME.Stakeholder relationship development & management.I perform HR consulting in collaboration with business lines as HR Business Partners in different sectors, including: sales, marketing; ICT; operations; energy, utilities, resources; customer care; consulting; education.- Organizational Behaviour- Health & Safety Program- Human Factor- Safety at workplace management system- Safety climate- Behavior-Based Safety, B-BS- Safety Training- E-learning manager- Facilitator- Finance and support for training and business Meno dettagli

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  Netflix

  Jan 2016 - now

  Family Account Manager

  Main Results:- Watched over 200 movies.- Developed strong decision-making skills, enabling quick selection of films to watch without spending entire evenings browsing film lists.Main Responsibilities:- Managed Netflix subscription and account for my family.- Watched movies and TV series at 1.5x speed.- Researched and selected the best film products for target audiences, including young people, professionals, and retirees.- Managed cash flows and financial aspects for evaluating on-demand video services, with a focus on budget and expense planning.- Planned, organized, and facilitated "Serata Cinema," a special event emphasizing diversity and inclusion. Meno dettagli

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  ELIS

  Jan 2016 - now

  💼 Strategic Analysis and Planning➜ Collecting and analyzing customer needs to plan customized initiatives in collaboration with the Portfolio Managers and Business Developers.➜Defining pathway proposals in line with the ELIS business market.People Management and Development➜Selecting, training, and developing internal resources for continuous transfer of technical-professional skills.➜Evaluating and selecting new partners and internal resources periodically.➜Defining individual development plans with internal resources.➜Defining, updating, and monitoring a portfolio of external professionalsExternal Relations and Reputation➜Monitoring the professional community, publishing content, and providing testimonials in appropriate channels.➜Building and consolidating relationships with key partners to promote and sell teaching services.Market Analysis and Innovation➜Analyzing the labor market and education sector to anticipate developments.➜Defining key skills that distinguish activities and individuals in the Competence Center.Training Design and Delivery➜Designing and delivering specific training interventions in ELIS institutional programs.➜Planning and providing teaching for internal ELIS projects and teaching sales. Meno dettagli 💼 I lead the education activities of People & Organization Development: Human Factor at Business School of Consorzio ELIS.Design and delivery of courses, training and coaching for international companies and SMETeaching areas:➽ Organization Development➽ Project Management➽ Human Resources & People Development➽ Health, Safety & Human FactorI design and teach for undergraduate and graduate students in undergraduate program, residentialcollege, vocational master, master programs and continuing education.Research areas: HR, Organization DevelopmentI developed a research and an action-research program inside a big player of Food & Beverage2013-2015 ➢ I joined the Regional Coordinating Committee INAIL - Consel2013-2016 ➢ I am a member of the National Coordinating Committee INAIL - Consel2013-2016 ➢ research activity in collaboration with INAIL and more than 30 bigcompany which were produced an original new standard for the management system officiallyapproved🔗https://www.inail.it/cs/internet/attivita/prevenzione-e-sicurezza/promozione-e-cultura-della-prevenzione/sgsl/modelli-applicativi/sgsl-ar-ed-2015.html Meno dettagli 💼 Business Process Reengineering, process mapping, analysis of processes, procedures and operating instructions with verification of compliance with the relevant regulations in force. Management and provision of internal and third-party external audits for consultancy, training, NGOs and educational institution. Risk Analysis, planning risk response and risk management. Audit reports. - Management audit - Quality audit - Operational audit - Compliance audit - Project audit - Ethical audit Meno dettagli

  • Competence Expert

    Jan 2024 - now

  • Senior Trainer & Instructor

    Jan 2010 - now

  • QHSE Management System & Audit

    Jan 2016 - now
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  Cegos Italia

  Jan 2022 - now

  Senior Instructor

  Senior Instructor specializing in Project Management, Agile Project Management, and Corporate Training

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  PeopleCert

  Jan 2022 - now

  Project Management Prince 2 Approved Trainer