Kent Ackles

Experience

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  University of Nebraska-Lincoln, Information Technology

  Jan 1996 - Jan 1997

  Information Services Facilities Assistant
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  TierOne Bank

  Jan 1997 - May 2003

  Senior PC and Network Specialist

  Managed critical systems for a banking institution with more than 50 offices in the Midwest Region.Built the Citrix based platform for TierOne Bank's loan origination program.Developed and implemented the operating systems refresh for TierOne Bank's home office.Negotiated pricing for computer hardware for the replacement of 400 office workstations.Presented the infrastructural advancements with the loan origination platform and operating system upgrades for quarterly sales meetings.Developed concepts and documentation for TierOne Bank's best practices and procedures.Trained new information services employees and interns as a team lead. Show less

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  American Reliable Insurance

  Jun 2003 - Nov 2003

  Systems Administrator

  Server Administration for American Reliable Insurance CompanyProvided server support for American Reliable proprietary software applications and provided escalation support for VPN clients for remote agents in the field.

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  MEDNAX, Health Solutions Partner

  Nov 2003 - Mar 2021

  Remote Technical Services Analyst II

  Provided oversight as the direct liaison for medical directors and practice managers in the Phoenix, Denver and Las Vegas markets including the Midwest region with Oklahoma, Kansas and Nebraska to oversee all facets of Information Technology.Implemented acquisitions of large multi-office facilities into the Mednax Organization including notable companies Arizona Pediatric Cardiology Consultants, Denver Rocky Mountain Pediatric Cardiology and Neonatology Associates, Ltd.Managed infrastructural network upgrades for NICU, PICU, Cardiology and Surgical Practices within the Mednax Corporation. Including network assessments, operational performance goals with customized solutions for each practice to minimize interference while moving to an optimized environment.Provided direct installation of hardware and software solutions in hospital neonatal and pediatric intensive care units across the US. Working with hospital technology groups and doctors to implement interfaced solutions for multiple organizations.Facilitated system administration functions, provisioning resources, installation and configuration, patching, operation and maintenance of systems hardware and software platforms including network hardware, software, and advanced storage systems.Deployed electronic medical records installations including network systems, software, devices, and training for employees at Mednax.Interviewed and assessed candidates for service desk and field service positions within Mednax Information Technology. Show less

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  HonorHealth

  Mar 2021 - now

  Devise and execute the vision for informatics, technology, and applications, by integrating platforms, improving engagement, and enhancing digital workspaces Played a pivotal role in developing and executing a strategy to eliminate a multi-million dollar backlog of unentered visits by managing CTMS clinical trial builds, achieving real-time data entry, and enhancing data reporting to executives through detailed trend and progress analysis Established the Systems Department encompassing informatics, technology, and applications from the ground up Mentor and train emerging leaders in company applications and business processes for personal successDrive and implement enterprise technology solutions for Electronic Data Capture System, Electronic Consenting Platform and PACS software applicationsResponsible for Clinical Trials Management System and Research Application Portfolio evaluating all technology solutions, vendor relationships and workflow developmentManage the Research Institute’s technology domain overseeing applications, compliance, workflows, and innovations through information technology governanceDevelop growth-based acuity models for three distinct areas within the Systems Department to encapsulate workload, experience level, and job satisfactionEnsure compliance with 21 CFR Part 11, CDASH, and GCP in data management processesProvide budget management for the Systems Department with the application portfolio, data services and contracted employees Show less Collaborate with department leaders as the technical advocate to oversee research institute applicationsAssess intricate research projects with scope assessment, application matrix, template build, negotiation of data management and outside services to meet the defined research proposalsDevelop and manage electronic data capture systems throughout the study life cycle for clinical researchEvaluate new and existing software to support business pursuits across diverse research departmentsFacilitate integration of institute specific applications with Information technology departments including information security, applications, and service teamsDefine internal processes for improvement and deploy technical solutions to create more agile workflowsFormalize existing system’s department standards and procedures in turn developing knowledge base articles, employee training, troubleshooting documentation, personnel access directory, disaster recovery documentation and software review processes Show less

  • Systems Manager

    Jan 2022 - now

  • Research Systems Specialist

    Mar 2021 - Jan 2022