AYODELE AGBOOLA (MBA, AISM)

Experience

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  MTN

  Mar 2003 - Sept 2005

  Customer Relationship Executive

  • Customer Relationship Management: Demonstrated an exceptional ability to manage customer relationships, especially when dealing with irate customers. Upheld high standards of accountability and efficiency in addressing their needs.• Collaborative Support: Collaborated effectively with the Back Office Support team to resolve escalated customer queries and issues promptly, ensuring a streamlined and efficient resolution process.• Performance Enhancement: Exceeded performance standards by improving customer query response times on products and services by an impressive 90%. Show less

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  Centrica (British Gas) - Energy & Essential Service Company: United Kingdom

  Jan 2006 - Dec 2006

  Product Development Analyst:

  • Strategy Implementation: Spearheaded the implementation of comprehensive strategies and programs, both online and offline, to meticulously execute intricate marketing tactics. This multifaceted approach ensured the successful deployment of marketing initiatives.• Marketing Campaigns Management: Directed the development and execution of highly impactful marketing campaigns, resulting in a substantial contribution to a remarkable 70% of quarterly revenue growth. This achievement significantly bolstered the company's market position and financial performance. Show less

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  Access Bank Plc

  Sept 2007 - Jun 2016

  Product Market Analysis and Innovation: Utilized comprehensive market and competition analysis to drive innovative sales growth strategies and introduce new products and services.• Customer Relationship Management: Developed lasting, mutually beneficial relationships with prospective and key customers, ensuring their financial needs were met and enhancing customer satisfaction. • Liability Expansion: Successfully expanded our low -cost liability base, growing our balance sheet and building trust with over 10,000 customers while playing a vital role in increasing the branch's income.• Deepening client relationships through delivery of value-added products and offering tailored financial advice to meet the needs of our customers

  • Branch Manager

    Jan 2016 - Jun 2016

  • Business Development / Relationship Account Manager

    Sept 2007 - Dec 2015
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  AUDYNE INTERNATIONAL LIMITED

  Sept 2016 - Dec 2019

  Business Development Manager / Relationship Account Manager

  Business Development Marketing StrategyMarketing and Sales Product DevelopmentFinancial management

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  Valumatics International Services Limited

  Jan 2020 - Jun 2024

  Business Development Manager

  • Coordinate sales effort with team members and achieve agreed sales targets and outcomes engaging prospects and new customers through referrals, tradeshows and networking efforts.• Responsible for maintaining relationship with new and existing clients and partners of the company.