Gustav Knauth

Experience

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  Cerner Corporation

  Jul 1995 - Oct 1997

  Consultant

  Responsible for implementing Radiology, Pathology, and Pharmaceutical systems for hospitals, healthcare organization across the midwest.

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  Sprint

  Jan 1997 - Jan 2004

  IT Development Manager
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  CoreFirst Bank & Trust

  Oct 2004 - Apr 2005

  Sr Program Manager - Consultant

  Sr. Consultant responsible for the conversion of all credit unions residing under the holding companies umbrella to the CRM platform and centralized transaction system (6 month planning effort).

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  JP Morgan

  Mar 2005 - Jun 2009

  Sr. Program Manager

  Responsible for corporate conversions of employee 401K's to the JPM platform. This included conversions for Cisco, Paramount, Viacom, etc...

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  Concentrix

  Jun 2009 - Mar 2019

  SENIOR MANAGER IT - APPLICATIONS SOLUTIONS MANAGEMENT

  -Responsible for the applications strategic and tactical management of eight call centers in the United States and Phillipinnes, supporting upwards of 1600 agents. Recommendations "As Chief Operating Officer Convergys Global ARM division, for over two years it was my privilege to work with Gus Knauth in his role as the senior officer for my organization responsible for Information Technology in the Convergys ARM Division operations. I can, without reservation, recommend him as a creative, dedicated, honest, and highly productive technology and operations professional." -1/20/12- William Higginbotham, COO Convergys ARM"Gus showed expertise in the areas of project planning, management of a technical and critical applications team, and advising and strategy planning with the executive team to determine the future of technical support and design to the Encore production group. Gus has successfully succeeded in a critical position that was abandoned and/or failed by the two proceeding managers." -1/30/12- Jeremy Mapes, CEO of Mapes LLC Show less

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  Cerner Corporation

  May 2019 - now

  Responsibilities Include:Systems Environment includes:Workday (HCM, Payroll & Compensation, and Learning), Timecenter (Time & Attendance and ACT)Beeline (Staffing Services)Kenexa (ATS)Reward Management products and servicesRole Details:Plan and oversee the development and delivery of products and services, including financial performance and contractual commitments Ensure current and planned products or services are achievable and delivered according to stakeholder specificationsLead cross-functional collaboration with internal and external stakeholders to execute client and solution vision, objectives, and strategyDevelop environment management strategy, change process, and issue managementResearch and provide guidance to implement on emerging technologiesAct as an escalation point for solutions issues and risks,Support problem management activities and provide on-call incident management support for clientsDevelop and mentor a team of associates responsible for delivering the technical aspects of a client project, or supporting a production solution or serviceManage supplier management activities, including contracted service support and budgetary reviews, and incident management escalationsLead, direct and review the team’s work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organizationEstablish and communicate department goals that support and advance team, organization objectives Establish metrics or other performance measures to track progressInfluence diverse stakeholder groups and drive acceptance of policies, practices and procedures within broader area of responsibilityIdentify, propose and lead team- and department-level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization Show less Manage project implementations including decomposition, status tracking, stakeholder communications and financials, including capitalization and budgetDevelop detailed project plans and own change management of the plansObtain requirements, evaluate and clarify objectives, goals, and scope of multiple complex projects and manage interdependencies or dependencies between projects or programsNetwork across organizations to drive initiatives, strategies, issue resolutions, and alignmentCreate, monitor and provide on-going, objective communication to appropriate stakeholdersIdentify risk areas and provide alternate strategies to leadership to address concernsPlan, organize and facilitate Agile Ceremonies and practices that maximize collaboration of all agile team members to deliver the initiative, project and release objectives Coach and facilitate the effectiveness of development teams by growing their capabilities to plan, organize, manage, and make decisions through interpretation of team execution metrics and agile methodologiesUtilize technical development knowledge to overcome development project roadblocks and to contribute to the deployment and adoption of quality softwareIdentify and lead process improvement opportunities at an organization level Show less

  • Senior Technical Manager - Technical Solutions Owner Corporate HR Systems

    May 2021 - now

  • Senior Manager - Technical Solution Owner

    Apr 2021 - now

  • Senior Development Project Manager

    May 2019 - May 2021