Gregory Leopold

Gregory Leopold

Support Manager

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  • Timeline

  • About me

    Technical Program Managment Leader | IT Solutions & Services Delivery | Technology Sales | Project Portfolio Management |Customer Service & Support

  • Education

    • Bemidji State University

      -
      Bachelor Degree Marketing & Communications
  • Experience

    • Walmart

      Sept 2002 - Mar 2007
      Support Manager

      Established and nurtured dynamic relationships with co-workers, customers, and the community while efficiently completing all daily routines and tasks received from the management team.Promoted to Support Manager to lead and assist ~15 individuals in the automotive division while reporting revenue, operations, and action items to the store manager weekly.

    • SEI LLC

      Mar 2007 - Jun 2011
      Partner Account Manager (Microsoft)

      • Supported Microsoft with lead generation, partner account management, program management, and implementation of a pilot cloud implementation project which started with seven team members and grew to a team of 70+.• Served as a strategic business advisor for client/partner organizations while holding multiple management positions in sales, marketing, and relationship building at Microsoft.• Oversaw pipeline management and customer support services, partner business and competency development, renewal of Microsoft partner program (GPS), and data quality management efforts. Show less

    • Microsoft

      Jun 2011 - Oct 2018
      Technical Account Manager

      • Cultivated consultative relationships and developed service delivery plans with assigned accounts to guide them in achieving their individual goals while overseeing customer sponsor management and stakeholder communication for prioritized engagements.• Partnered with diverse organizations, ranging from established market leaders to emerging market innovators, to identify and deliver cutting-edge business solutions based on their corporate needs.• Fulfilled Support contract obligations by driving quality planning and delivery of Support services to accomplish customer business outcomes and enhance the overall experience with Microsoft solutions.• Collaborated with the customer and account teams to prioritize and plan customer engagements and programs across cloud and on-premises workloads. Show less

    • E.W. Wylie, LLC

      Oct 2018 - Apr 2019
      Account Manager

      • Devised and executed a robust territory sales plan to achieve and surpass the set revenue targets in the specified sectors while securing and capitalizing on new opportunities to drive growth.

    • Razor Consulting Solutions

      May 2019 - Oct 2022
      Senior Program Manager (Microsoft)

      • Advised and influenced Razor Consulting leaders to identify the value and potential for business growth through the utilization of correct assets and hiring of team members.• Led end-to-end project management efforts, including defining workstream actions, executing critical decisions, informing project status/next steps, and preparing comprehensive reports on project performance, insights, learning, and optimizations.• Delivered executive-level program performance and insights by facilitating monthly business reviews (MBRs) while maintaining robust relationships with assigned stakeholders and working with a high-performance team across the program life cycle.• Developed execution plans, prioritized deliverables, led multiple projects efficiently, and ensured the successful completion of projects by focusing on producing measurable results. Show less

    • Northern Plains UAS Test Site

      Apr 2023 - now
      Project Manager
  • Licenses & Certifications

    • Microsoft Operations Framework

      Microsoft
      Mar 2009
    • Pro Board

      NFPA
    • Auto Extrication

      North Dakota Firefighters Association
    • Emergency Vehicle Operations

      North Dakota Firefighters Association
    • Firefighter II

      North Dakota Firefighters Association
    • HazMat Awareness

      North Dakota Firefighters Association
    • CPR & AED

      American Red Cross
    • Azure Fundamentals

      Microsoft
      Jun 2021
  • Honors & Awards

    • Awarded to Gregory Leopold
      Circle of Excellence Award - 2013
    • Awarded to Gregory Leopold
      Star Award - 2011
    • Awarded to Gregory Leopold
      Employee of the Week -
  • Volunteer Experience

    • Construction Worker

      Issued by Habitat for Humanity
      Habitat for HumanityAssociated with Gregory Leopold
    • Fire Captain

      Issued by Horace Fire Department on Jan 2014
      Horace Fire DepartmentAssociated with Gregory Leopold