Lan Nguyen

Experience

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  Ritz Nails and Spa

  Jun 2005 - Sept 2011

  Receptionist

  • Processed cash and credit transactions of up to $4,000 per day• Resolved customers' complaints and concerns• Designed salon business cards and brochures• Appraised inventory and order selected supplies

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  Arthur Ashe Tennis and Education

  Jun 2008 - Aug 2008

  Tennis Instructor

  • Taught group of 20-30 children the game of tennis• Ran drills for players • Monitored match play

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  Drexel University

  Sept 2011 - Mar 2016

  Drexel Men's Basketball Head Manager

  After two years as a manager, I was promoted to head manager to which I held the position for my remaining time (3 years). Within this position, I reported to all five coaches, physical trainer and operations manager of the gym. My main duties included delegating work schedules and tasks of all managers under me (ranged from 5-10 managers), facilitating daily practices through film, clock, drills and floor equipment. I worked every home and away game. When traveling, I assisted in creating itineraries and setting up equipment for reviewing film and practices on opponents' courts. I was responsible for managing and completing all food orders for team and staff, approximately 30 individuals. Show less

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  Drexel Lindy Center

  Feb 2012 - Jun 2012

  Tutor

  • Tutored high school students in areas of English and Math• Developed college preparation workshops• Supervised students' progression and serve as a mentor to additional needs

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  Americorps

  Sept 2012 - Aug 2013

  College Access Fellow

  • Tutored 25 high school students in SAT Preparation• Provided academic guidance during college process• Assisted students in senior projects and writing assignments• Provided academic and personal development assistance

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  Lindy Center for Civic Engagement

  Jan 2013 - Jun 2014

  Teaching Assistant

  •Assisted instructor in Civic Engagement Class for 400 college freshmen• Recorded attendance and sign-ups • Resolved students' concerns and questions

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  Insomnia Cookies

  Apr 2013 - Jun 2013

  Baker
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  Juvenile Law Center

  Apr 2013 - Sept 2013

  Online Research Assistant

  Updated County Resource GuideAssisted with Intake Line InputVisited juvenile detention centers and observed juvenile hearingsAssisted with youth engagement projects

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  Seabrook House, Inc.

  Mar 2015 - Sept 2015

  Therapist Assistant

  Co-facilitated group sessions and document patient's progress.Completed utilization reportsConducted client assessments

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  Joseph J Peters Institute

  Dec 2015 - now

  I previously held the first Co-op position at JJPI's SRP program from April 2014-March 2015 and returned in December 2015.

  • Director Of Administration

    May 2022 - now

  • Operations Manager

    Nov 2018 - now

  • Administrative Assistant

    Dec 2015 - Oct 2018
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  Philadelphia College of Osteopathic Medicine

  Aug 2016 - Jul 2018

  Student Library Assistant

  I worked at PCOM's Library during my time as a graduate student through WorkStudy. I worked 2-3 shifts per week in which my duties included assisting students in checking out textbooks, requesting textbooks from local libraries, locating research materials and conducting research inquiries through our library database.

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  Onward Behavioral Health

  Aug 2017 - Jun 2018

  Masters Intern

  I completed my 700 hour practicum/internship at Onwards Behavioral Health, the NE location. I worked side by side with my supervisor conducting IOP groups several times a week and a weekly DBT group. I conducted intake assessments for individuals referred to our IOP program and had individual clients throughout the course of my internship. Clinically, I completed clinical notes and updated treatment plans. Administratively, I completed preauthorizations for our clients and applicable paperwork for FMLA and SSI. I participated in weekly group, individual and psychiatric supervision. Show less