Experience

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  Dr. abdulkader al masani

  Nov 2013 - Mar 2014

  Foreign exchange trader

  • Responsible for the timely buying and selling of foreign currencies• Determining market sentiment via research, valuation and data analysis

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  Panorama hotel prague

  Apr 2014 - Mar 2016

  Front desk receptionist

  • Performing check-in & check-out• Dealing with reservations and requirements by phone, email, letter, fax or in person• Maintaining smooth operations of reception according to the CHI Hotels & Resorts Standards

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  Ventana hotel prague

  Aug 2016 - Dec 2022

  • Front Office management and team coordination• Providing training, motivation and guidance ensuring consistent delivery of high-quality hotel services• Planning and organising shift schedule• Cooperating with travel agencies and building new business relationships for concierge services• Assisting the General Manager in recruitment of Front Desk Receptionists and Bellmen• Monitoring arrivals and departures in cooperation with related departments; continually communicating especially with the departments of housekeeping and food & beverage• Handling guest complaints and representing the hotel as a role model professionally, socially and ethically Show less

  • Front Office Manager

    Jan 2019 - Dec 2022

  • Front Desk Receptionist

    Aug 2016 - Dec 2018
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  Procter & gamble

  Jan 2023 - now

  Process engineer

  • Process Engineer in the Supply Network Operations department • Responsible for process reliability results, capability building and loss elimination in the Jar/Fairy packaging lines by using Lean Managment tools (6W2H, MTM, WPA, Why-Why, Fishbone, Hoshin Kanri etc.)• Leading production system optimization, developing operational and maintanance standards of machines (Depaletizer, PACE - Unscrambler, Conveyors, Filler, Capper, Bottle checkweigher, Sorter). Overall reduction of stops/24h by 80 %• Integrating Smart Maintenance System with SAP in cooperation with E&Y as part of Smart Daily Management system (SDM)• Eliminating chronic issue with empty dented bottle by implementing dent detection automation system, regional award for reducing 2.5 unplanned stops/day and 0.5% unplanned PR loss, resulting in saving in the level of $11M in MOE Show less