Experience

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  Bridgeway communication system inc.

  Jun 2013 - Apr 2016

  Technical support engineer

  I. IT Technical Engineer at Prudential Guarantee and Assurance Inc. (June 2013 – July 2015)a. IT Technical Support / Help Desk Agentb. Systems/Application and Server Administrationc. Network Administrationd. Solarwinds NPM MonitoringII. Level 2 Field Engineer / Project Manager (July 2015 – April 2016)a. Structured Cablingb. Ubiquiti Wireless Radio Installationc. Cisco Router and Switch Installationd. Access Point Installation (Engenius, Airlive, Linksys and FortiAP)e. Fortigate UTM / NGFW Installation (SMB)f. Installation of Vivotek CCTV IP Camera, Analog and Wirelessg. Installation of Vivotek DVR, NVR and ST7501 Recording Softwareh. Riverbed SteelHead Demo in MayBanki. Linoma Software Demo in Cebu Pacificj. HP Arcsight Demo in SMIC Show less

• 

  Firstlead inc.

  Apr 2016 - Oct 2016

  Network administrator

  I. Network Administratora. Network Infrastructure and hardware setup from the scratchb. Structured Cablingc. Data Center Design and Setupd. Email Administratione. Desktop & Laptop Health Check and maintenancef. Centralized File Storage (Auto Backup)g. Inventory and Documentationh. Help Desk SupportII. IT Officer / Supervisora. Long term Business Planb. Weekly Department Status Reportc. Week Department Meetingd. Weekly MANCOM Meetinge. IT Process Documentationf. Leadership Training Show less

• 

  I-tech global business solutions, inc,

  Mar 2017 - Jun 2017

  Service 101 engineer

  *Laptop/Desktop Troubleshooting*Smartphone Troubleshooting*Sales Insight app Troubleshooting*Pathology Information System (PIS) Troubleshooting*Office 365 Administration*Email Administration

• 

  Tribal group

  Jun 2017 - now

  British Council I. User Support Engineer • Active Directory Administration • Office 365 Administration • Remedy Force Monitoring • Data Center Monitoring • CheckPoint AV Administration • IT Procurement II. Career Highlights • ManCom member • ISO 27001 Co-Author • PEZA Application Co-Author • Knowledgebase (IS and User) • Manila Office Move • Manila Catalogue (Internal Online Shopping Site)

  • Test Automation Engineer

    Nov 2022 - now

  • QA Analyst

    Jul 2020 - Dec 2022

  • APAC User Support Engineer

    Jun 2017 - Jul 2020