Deepak Kumar Parashar

Experience

• 

  IOTAP

  Jan 2005 - Jan 2007

  SE-I

  Developer

• 

  Wipro Technologies

  May 2007 - Jan 2009

  Microsoft CRM - Team Lead

  Leading Dev and Functional Team

• 

  HCL Technologies Singapore PTE

  Jan 2009 - Oct 2012

  •CRM Techno-Functional Project Management•Preparing proposals analysis and review•Facilitate the definition of project scope, goals and deliverables•Define project tasks and resource requirements•Develop full scale project plans•Manage project budget•Manage project resource allocation and Team building•Plan and schedule project timelines•Track project deliverables using appropriate tools•Onsite visits for project Workshop, conceptualization, execution and implementation.•Presenting demo of the product to the clients•Provide direction and support to project team for CRM Functional and Technical side•Quality assurance•Constantly monitor and report on progress of the project to all stakeholders•Present reports defining project progress, problems and solutions•Implement and manage project changes and interventions to achieve project outputs•Project evaluations and assessment of results Show less

  • CRM Technical Project Manager

    Jan 2011 - Oct 2012

  • Associate Project Manager(APM)

    Jan 2009 - Jan 2011
• 

  Infosys

  Nov 2012 - now

  -CRM Pre-Sales- Dynamics CRM Solution Designing- Delivering Enterprise CRM Solutions for large and Multi- County CRM rollouts- Provide professional consulting services on major enterprise initiatives- Lead pre-sales activities, presenting customer demos / workshops, conceptualization & coordinating and validating the pragmatic estimation of CRM projects- Lead the growth of CRM business in a geographical location area- Provide direction and support to project team for Dynamics CRM Functional and Technical side- IT Transformation Strategies, Program Roadmaps, Business Case Definition, Business Process Reengineering, Data Quality assessment and recommendations, Service Solutions, Sales Force Automation and Marketing Management Solutions- Business acumen and proven ability to shape technology vision with the customers- Experience in integrating with technology platforms related to Dynamics CRM - Dynamics CRM product version upgrades strategy Show less

  • Director | Industry Principal Microsoft Practice at Infosys

    Apr 2022 - now

  • CRM Specialist & Principal Consultant

    Jun 2016 - May 2022

  • CRM specialist and Technical Project Manager

    Nov 2012 - May 2022