Ataklti Abraham

Experience

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  Freelancer- Self employed

  May 2016 - now

  Web Developer

  - Developed and managed business websites, optimizing functionality, user engagement. and information architecture for 60+ commercial and private projects. - Integrated ERP solutions seamlessly into web development, enhancing operational efficiency and data management. - Developed various web technologies, including Digital ID and management systems, to fortify security measures and enable clients to make data-driven decisions, ultimately contributing to their growth and success

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  AKO Garment Factory

  Oct 2019 - Oct 2021

  Information Technology Officer

  - Responded to support requests via email, phone, and remote control software, efficiently resolving technical issues, and ensuring minimal disruption to operations.- Researched and introduced new technologies, planning and executing training sessions for staff across all departments, resulting in increased productivity and technology proficiency.- Installed, configured, and managed laptops, phones, printers, and other devices for 20+ employees, optimizing work environments and ensuring seamless technology integration.- Developed an Inventory and HR management system to streamline tracking processes, addressing a challenge of efficient management. This system significantly improved data accuracy and workflow efficiency, resulting in time and cost savings. Show less

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  Surprise Habesha

  Sept 2020 - now

  Ecommerce Manager

  - Successfully managed the gift shop's e-commerce business, focusing on site strategy.- Led the project lifecycle for a new mobile site, from planning to implementation.- Implemented analytics and testing to drive e-commerce KPI growth.- Redesigned the site for improved branding, user engagement, and conversion.- Fostered vendor relationships for technology partnerships.- Resolved customer inquiries and managed social media for brand promotion.

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  Mesfin Tafesse Law Office

  Oct 2020 - Jul 2023

  IT Consultant

  - Installed and configured computer hardware, OS, and applications, ensuring optimal performance and functionality.- Conducted electrical safety checks on equipment for a secure work environment.- Proactively monitored and maintained systems, minimizing downtime.- Replaced and upgraded hardware, improving performance and reducing costs.- Diagnosed and resolved system and network issues, enhancing efficiency.- Provided clear guidance for system setups and issue resolution.- Assessed and adopted new technology, aligning systems with client needs and objectives. Show less