Gulshan Kumar

Experience

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  SANSSYS

  Jul 2012 - May 2015

  Network and System Engineer

  Responsibility: -• Implement examine and manage IP core and access network equipment and surveillance systems.• Monitor the performance of computer systems and networks on the master console to coordinate access and use of computer networks.• Perform routine network start up and close down and maintain control records.• Locates equipment/ routing issues using test equipment and database systems to resolves problems.• Monitors, fixes, and maintains IP, switching, trunking, wireless.• Assistance in the training of end-users.• Implement network traffic and security monitoring software, and optimize server performance.• Provide network users with problem-solving assistance.• Install, maintain, troubleshoot and update hardware, software, antivirus.• Conduct analysis as well as security and quality checks.• For internal and external clients, install, fixes, and maintains computer hardware, software, and the connected network. Show less

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  Commissioner Jalandhar Division

  Jun 2015 - Jun 2018

  Assistant System Manager

  Responsibility: -• Installation, maintenance of all systems with a client-server architecture.• Adjusts trunking and/or special services equipment to electrical and mechanical specifications. Cross-connects frame equipment and implement software that were necessary to provide service.• Maintenance of all systems and application software.• Install, maintain, troubleshoot and update hardware, software, antivirus.• Perform routine network start up and close down and maintain control records.• Locates equipment/ routing issues using test equipment and database systems to resolves problems.• Monitors, fixes, and maintains IP, switching, trunking, wireless.• Building configuration, troubleshooting of server and desktop hardware.• Maintaining maximum availability of supported services for users.• Logging and handling the service requests & responsible for disaster recovery, closing security loopholes and access levels.• Assistance in the training of end-users and providing support in various government projects like e-Office, VMS, IFMS, IWDMS, etc.• Various Supports such as Network, Website, Server, Software, Video Conferencing.• Backups management. Show less

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  EbixCash

  Aug 2018 - Feb 2023

  Network Engineer

  Responsibility: -• Maintain, troubleshoot and administer the use of local LANs, WANs, computer workstations, connections to the Internet and peripheral equipment of Jalandhar district network and external links on CISCO ASR 1002, CISCO 2950 and HPe 5130.• Implement examine and manage IP core and access network equipment and surveillance systems.• Monitor the performance of computer systems and networks on the master console to coordinate access and use of computer networks.• Monitors, fixes, and maintains IP, switching, trunking, video, wireless, fibre optic, and their ancillary equipment. • Implement network traffic and security monitoring software, and optimize server performance.• Provide network users with problem-solving assistance.• Install, maintain, troubleshoot and update hardware, software, antivirus and servers. • Perform routine network start up and close down and maintain control records.• Locates equipment/ routing issues using test equipment and database systems to resolves problems.• Conduct analysis as well as security and quality checks.• Control and monitor Web navigation and installed software• Carry out data backups and disaster recovery procedures. • For internal and external clients, install, fixes, and maintains computer hardware, software, and the connected network.• Supervise other workers in the group.• Assistance in the training of end-users & managing the official website of District Administration, jalandhar.nic.in for the easy use to the public. Show less

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  A+ Mobile Techs

  Mar 2023 - Oct 2024

  Responsibility: -• Managed the delivery of complex computer networking projects, including network infrastructure upgrades and network security implementations, ensuring on-time and within-budget delivery while meeting project objectives and requirements resulting in a 20% increase in customer satisfaction. • Acted as a liaison between business stakeholders, networking teams, and vendors, ensuring effective communication and alignment of project goals and deliverables. • Created and maintained project plans, identifying critical dependencies, and proactively managing risks and issues to ensure successful project outcomes. • Developed and maintained network infrastructure standards and policies, ensuring compliance with industry best practices and regulatory requirements. • Implemented quality assurance processes to ensure network deliverables met the required quality standards and provided optimal performance and reliability. • Identified and resolved networking issues and concerns, providing leadership and guidance to networking teams to ensure effective problem resolution. • Built strong relationships with key stakeholders, managing expectations, and proactively addressing concerns to ensure successful project outcomes. • Achieved business objectives by consistently delivering high-quality networking solutions that met stakeholder requirements and added value to the organization resulting in a 15 % increase in company revenue. Show less

  • IT Delivery Manager

    Jun 2023 - Oct 2024

  • Jr. IT Delivery Manager

    Mar 2023 - Jun 2023