
Chiara Tagnocchetti
Congress hostess

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About me
Account Manager Italy at GlobeSailor
Education

Liceo Classico Ernesto Cairoli, Varese
2004 - 2009Secondary School Diploma Classical Studies
Università Cattolica del Sacro Cuore
2009 - 2012Bachelor's degree Foreign Languages, Literatures, and Linguistics - Media and Communication 110 cum laude/110FINAL PAPER: Spanish and English in American Advertising and Communication for Hispanics

Università Cattolica del Sacro Cuore
2012 - 2014Master's degree Foreign Languages, Literatures, and Linguistics - Media and Communication 110 cum laude/110THESIS: English and French in Canadian Marketing and Advertising.

Universidad de Murcia
2012 - 2012Erasmus Scholarship, Spain
Experience

Happy System - Monica Marchesoni - Camera Arbitrale
Feb 2014 - Nov 2015Congress hostessSupporting events organization:• Banca Fideuram and Sanpaolo Invest Congresses at Marriott Hotel, Grand Visconti Palace, Nhow Hotel, Hotel Melià and Palazzo Visconti.;• International Judicial Congress at Milan Chamber of Commerce;• Cultural events at Pinacoteca Ambrosiana;• Aberdeen exhibition booth at Salone del Risparmio;• Banca Fideuram cultural events at Galleria d'Italia;

Promos, Milan Chamber of Commerce - Internationalization and Local Marketing
Oct 2014 - Apr 2015Project Management InternMain tasks:• Carrying out market analysis and research• Identifying potential foreign commercial partners for Italian enterprises (retailers, importers, distributors, commercial agents)• Organizing international b2b meetings • Creating content for multilingual websites and promotional materials for Italian companies• Managing relationships with clients by phone or email (in Italian, English, French and Spanish)

Baglioni Hotels
May 2015 - Nov 2015Sales Coordinator Assistant• Supporting international sales activities;• Extracting and analyzing data (Baglioni Hotels’ production data and statistics worldwide,Sales Managers’ monthly sales activities, competitor analysis) and elaborating reports;• Developing/translating marketing collaterals (brochures, fact sheets, newsletters, promotional vouchers etc.);• Taking part in the organization of international events (international shipping of Baglioni branded gadgets and promotional materials for sales calls and meetings, hotel/restaurant/meeting room and flight bookings);• Updating Sales Managers’ portfolio on OPERA (central sales support tool for the hotel chain’s sales team): contract details, notes and detailed information about clients;• Contract renewals;• Supporting Sales Managers’ duties (setting their sales calls agenda, taking care of the registration of travel expenses related to sales missions, managing follow up activities with clients) Show less

Octomedia
Jan 2016 - Jun 2016Marketing AssistantOctomedia is an Australian publishing company providing news on magazines, websites and newsletters. Among Octomedia's publications: Inside Retail, Third Sector, Inside FMCG, Inside Small Business and Internet Retailing.In this role I assisted the marketing team in building marketing strategies, campaigns and research.• Carrying out competitor analysis for Inside FMCG and Third Sector publications• Supporting the organisation of events and workshops for Inside Retail Academy• Promoting Inside Small Business magazine at The Franchising & Business Opportunities Expo and B2B Expo Event 2016• Researching potential partners/clients + networking• Providing monthly reports about newsletters subscribers for all Octomedia's publications Show less

Australian Information Center
Jun 2016 - Feb 2018Sales And Marketing SpecialistAustralian Information Center is a Migration and Education Agency providing services forpeople who want to migrate to Australia. My role was to promote and enhance the company's visibility, and to give advice to clients on visa matters and courses, acting as an intermediary between students and schools.My tasks were the following:• Counselling international students throughout their transition to Australia for courses and visas in assistance to a Registered Migration Agent• Promoting and enhancing company's visibility with online and offline activities• Prospecting, networking (social media marketing) and managing company website andsocial media, creating engaging content and writing articles (in English and Italian)• Creating e-marketing campaigns and sending out newsletters• Organising and promoting events, seminars and training sessions Show less

GlobeSailor
Apr 2018 - nowAccount Manager ItalyGlobeSailor is the European leader for online yacht charters. Our goal is to make holiday booking easier for customers and to guide all our boaters in their research. Since 2008, we have developed the biggest network of professional boat renters on each continent.My duties: • Daily management of client portfolio: understand their needs and support them all along the booking process. Ensure full client satisfaction and customer loyalty• B2B negotiation with international partners in English, French, Spanish and Italian, looking for the best matching offers for clients• Participation in yearly fairs like Paris Boat Show, Grand Pavois in La Rochelle, Vela Festival in Santa Margherita Ligure (Italy), Cannes Yachting Festival, in order to meet potential clients and partners• Training of new employees of the Italian market Show less
Licenses & Certifications
- View certificate

Developing Your Emotional Intelligence
LinkedInJan 2021 - View certificate

Business Development Foundations
LinkedInJan 2021 - View certificate

Become a Sales Manager
LinkedInFeb 2021 - View certificate

Business-to-Business Sales
LinkedInJan 2021 - View certificate

Sales: Closing Strategies
LinkedInJan 2021 - View certificate

Excel Essential Training (Office 365/Microsoft 365)
LinkedInJan 2021 - View certificate

Managing Teams
LinkedInJan 2021 - View certificate

B2B Marketing Foundations
LinkedInJan 2021
Languages
- itItalian
- spSpanish
- frFrench
- enEnglish
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