
Chloe Jacques
Customer Assistant

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About me
Assistant Project Manager at Marches Energy Agency
Education

Shrewsbury sixth form college
2015 - 2017
Universidad San Jorge
2019 - 2019Week long summer schoolActivities and Societies: Language and culture summer school. Activities included Spanish language lessons, cultural experiences and a range of lectures in business and marketing

Liverpool John Moores University
2018 - 2021Bachelor of Arts - BA Sociology FirstActivities and Societies: -Global champion volunteer -Student helper at open days
Experience

Poundstretcher Ltd.
Oct 2015 - May 2017Customer AssistantCustomer service assistant, working mainly on the tills serving and helping customers, replenishing stock, stock counts and helping with promotional changes. This role required me to work both independently and in a team to complete tasks and taught me to be flexible. I had an impact on the store by increasing the sale of promotional items at the till

Tesco
Sept 2017 - Jan 2019Stock control assistantSince 2017, I have worked for Tesco as a stock control assistant working on both the shop floor and the tills. Taking count of stock, replenishing and serving customers

Tesco
Jun 2019 - Oct 2021Customer AssistantDuties include replenishing stock, reductions, waste management, completion of routine checks and helping customers. This has allowed me to gain experience in the retail industry while improving on a variety of skills from till operating, communication, time management and organisation. I have gained valuable experiences by working on different departments in the store when problems arised allowing me to become resilient and also train new employees on my department

Liverpool John Moores University
Mar 2020 - May 2021Student RepresentativeRole entails working at open days within the university. Helping potential students find the rooms or help they require, sitting in and contributing to course welcome talks and running activities for students to get a taste for the course.

Bright Network
Jul 2020 - Jul 2020Internship experience UK: business, operations and marketing-July 2020-Took part in several seminars conducted by speakers from Google, M+S, Procter and Gamble and other top firms.-Created a marketing proposal, in 24 hours, mimicking a real world marketing task while receiving positive feedback

Think Pacific
May 2021 - Aug 2021NGO and charity management internDuring the summer of 2021, I took part in a virtual internship with Think Pacific. In this time I gained knowledge of Fiji, the charity and NGO management sector while also gaining marketing knowledge along the way. Over the 12 weeks, I created wellness materials for a mental health charity in Fiji. These materials had the potential to be used on their Facebook and website pages to open the conversation up surrounding mental health in Fiji. From this experience, I gained strong research and presentation skills while also pushing myself outside my comfort zone, creating shareable resources. Show less

Marches Energy Agency
Nov 2021 - nowDuties include taking care of the company inbox, interacting with clients via email and calls as well as keeping the CRM upto date.
Assistant Project Manager
Jan 2023 - nowEnergy Advisor
Mar 2022 - Jan 2023Intern
Nov 2021 - Mar 2022
Licenses & Certifications
- View certificate

Fundamentals of digital marketing
Google Digital GarageJul 2020 - View certificate

Work ready virtual experience
InsideSherpaJun 2020 - View certificate

Advertising on Facebook
LinkedInJul 2020 - View certificate

Business, operations and marketing internship experience
Bright NetworkJul 2020 - View certificate

SEO for Social Media
LinkedInJul 2020 - View certificate

Working in the voluntary sector
The Open UniversityJun 2020 - View certificate

Climate change: transitions to sustainability
The Open UniversityJun 2020 - View certificate

Critical Thinking
LinkedInJun 2020 - View certificate

Social Media Marketing Trends
LinkedInJul 2020 - View certificate

Smart cities
The Open UniversityJun 2020
Volunteer Experience
Global champion- student Volunteer
Issued by Liverpool John Moores University on Sept 2019
Associated with Chloe JacquesMentor
Issued by ReachOut UK on Oct 2020
Associated with Chloe Jacques
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