Mogamat Robertson

Experience

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  Puma textile

  Jan 1995 - Dec 1998

  Department Manager

  full office Administration Data capturingmonth to month stock takeLRA processrecord attendance and keep tracking of absenteeism monthly worker performance

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  CGI

  Aug 1999 - Aug 2013

  Assistant Contracts Manager
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  Creative Graphics International Limited

  Aug 1999 - Aug 2013

  Assistant contracts manager

  plan all work for the day and the weekNegotiate prices with suppliersFull office Administration Dutiesnew development products and marketingprocessing of new orderssupply quotations and estimate prices for clientsliasing with couriers for dispatchescheck client invoice check on production process track new projects via project managementcosting for all international clientsComputer literateCustomer service

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  Kalahari.com

  Sept 2014 - Mar 2015

  Customer Service Representative

  Parcel updatesDeal with customers issuesManage computer systems:CRMHYBRID (CS Cockpit)FEDEX Parcel Tracker

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  Takealot.com

  Mar 2015 - Dec 2016

  Customer Service Representative

  Customer service representativeSMEMonitor Agents attendance and AbsenteeismAgent Csat montoringTraining and Coaching ebook technical specialistData capturing and soft copy filingCouriers and management escalationManagement escalationAssistant Team Leadercall traffic monitoringopen tickets on Zendeskcheck all stock queries via CRM

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  ITL

  Jun 2016 - Dec 2016

  Planner and Estimator and Supervisor

  Estimating on QuickeasySourcing board and consumables from suppliersordering of all raw materials and negotiating pricesplan all production work for the Litho printing machineMonthly stocktake and stock holdingWeekly waste states Housekeeping

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  Avansa Money Counters

  Apr 2017 - Jul 2017

  Technician

  Test all new incoming machinesService and repair faulty stock from clientinstalling CCTV Camerasdaily stock take of partshousekeepingensure files and records are up to datemail daily report to directors

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  Minuteman Press

  Aug 2017 - Jan 2023

  Estimator

  costing of :book bindingcopyinglaminatedbusiness cardsdifferent type of varnishingbookletslitho printingdigital printingbannersall promotional items

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  Hirt & Carter

  Jun 2018 - Jan 2023

  Estimator / ISS/ production controller

  ISS: > estimate all quote request within 24hrs > regular production update to sales > assist walk in clients > provide advise and feedback with any development and project for new campaigns briefs > assist with invoicing and post cost > print and.supply new.sample to.clients for future business prospectProduction:● Create al ticket for production• Check all tickets before going into production - check all incoming artwork for new campaigns and samples● assist and resolve all production issues ● Make sure all deadlines are met and get updated feedback in production meeting ● Traffic jobs through the various departments to achieve agreed deadlines >. complete all mock up for clients for new campaigns .> follow up in all dispatches and make sure everything is sorted and ready .> after dispatch: check all tickets before invoicingEstimating:• assist and advise to clients and sales representatives regarding technical aspects in terms of cost and quality within specified timeframes• Allocates correct machine ensuring maximum production efficiency• Liaises with “out work” providers where necessary to obtain prices• Estimate the job in a competitive and efficient manner taking into account various cost factors ( material, labour cost, profit margins)• Response timeously and efficiently with customers / representative enquirers ( telephonic / mail)• Liaises with production regarding the most efficient way to produce the job.• Quote to be in 24 hours• Update client with regards to any delays on quotes• research new environmental production conducive for all type of print process• kept informed by suppliers with new products and keep samples of the new items PROCUREMENT- create qoutea for client to. Replenish stock- keep client posted updated- liase with production if any emergencies- make sure PO are invoiced and liat is forward to client . Show less

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  DIGITAL EXPRESS

  Oct 2022 - now

  implementing proceduresintroducing workplace policiesrestructuring workplacessetting up a successful estimating departmentorganizing staff training through new systemsassist in establishing a proper procurement teamBuilding successful relationship with suppliers setting up and organizing office spacesAssist in new security protocolsconnecting potential clients and introducing those clients to our businessproviding technical.support regarding substrates and alternate substrateintroducing biodigradible and environmental substratespromoting recycling and upcycling Show less

  • Outwork Coordinator

    Oct 2022 - now

  • Head of Operations and Estimating

    Oct 2022 - Feb 2025