Haik Dabaghyan

Experience

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  McDonald's

  Apr 2018 - May 2021

  -Responsible for meeting daily sales, performance, and customer satisfaction goals. -Manage shifts of 10-15 crew members, ensuring each crew member is on task and completing their duties. -Balance cash drawers several times per day, as well as ensure vault funds are in balance. -Interpret sales and service reports to ensure daily goals have been met. -Create weekly schedules during times of high turnover (2020 pandemic shutdown), while still ensuring the store is in working order. -Train new employees and managers thoroughly. -Event/ promotion planning. -Uphold food safety protocols put in place by local and state governments. -Consistently pass health department inspections on a quarterly basis. -ServeSafe certified Show less

  • Assistant Manager

    Jan 2021 - May 2021

  • Shift Manager

    Apr 2020 - Jan 2021

  • Crew Trainer

    May 2019 - Apr 2020

  • Crew

    Apr 2018 - May 2019
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  Bellco Credit Union

  May 2021 - May 2022

  -Deepening member relationships by cross-selling products and services.-Contributing to corporate and branch goals and support current business priorities.-Understanding and communicating key features and benefits of all products and services including the various types of loan and deposit products.-Communicating key mortgage product features including LTV, discount points and rate bumps escrows, mortgage insurance, etc.-Opening new accounts and identifying financial product and service needs.-Analyzing credit bureau reports to accurately identify member financial needs and sales opportunities.-Aid branch in weekly, monthly, and quarterly audits. -Vault teller responsibilities: Cash order, daily vault balancing, vault audits. -Help members with opening and servicing HSA and IRA accounts. -Demonstrate proficiency with business partners by opening and servicing business accounts. -Aid branch with general member transactions. Show less -Responsible for accurately carrying out transactions of 100+ members per day.-Complete the duties of vault teller; responsible for vault shipments and deliveries, balancing the vault, and order placement. -HSA transfers and other related activities. -IRA transfers and other related activities. -Opening new accounts for existing members. -Completing weekly and monthly audits/ reports. -Providing excellent member service, fast and efficient, while ensuring each interaction is completed accurately. -Ensure company and government policies/ regulations are being upheld within the branch. -Demonstrate proficiency in Microsoft Word, Outlook, and Excel. Show less

  • Sales and Service Representative

    Nov 2021 - May 2022

  • Member Experience Specialist

    May 2021 - May 2022
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  WSECU

  May 2022 - now

  Member Consultant

  - Maximizing member relationships ensuring every individual has equal access to the products and services they need to be comfortable with their banking choice.- Champion members financial success by using credit union produces and services that best fit member needs by analyzing credit bureau reports to accurately identify member financial needs.- Understanding and communicating key features and benefits of all products and services including the various types of loan and deposit products.- Support teammates to ensure member and branch needs are met by participating in cross-departmental support.- Actively participate in branch promotions, meetings and other branch activities Show less