Jose Da Silva Oliveira, PMP, MBA, PSM

Experience

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  IBM

  Jan 2007 - Feb 2020

  Gerente de Projetos (Project Manager)

  • Monitoring project tasks, ensuring compliance with deadlines and quality of deliverables.• Process assessment and improvement, identifying optimization opportunities and implementing actions to enhance project efficiency.• Leadership of national and international teams, promoting collaboration, motivation, and team member development.• Change management in IT environments, ensuring smooth transition in technology transformation projects.• Problem-solving solution identification (RCA), applying methods and techniques to identify root causes of incidents and prevent recurrences.• Team coordination in cloud-focused projects, involving Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Mobile Application, Software Development, Business Analysis, and Requirements.• Crisis management and coordination of high-severity incidents, demonstrating skill in handling critical situations and ensuring prompt problem resolution. Show less

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  Global Hitss

  Aug 2020 - Feb 2021

  Project Manager

  Main Responsibilities:• Mapping and removal of impediments in software development.• Agile transformation in SAP project teams.• Root cause analysis (RCA) for problem-solving.• Coordination of teams to ensure product delivery.• Agile transformation and coordination of robotic process automation (RPA) project teams.

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  BRLink

  Feb 2021 - Jun 2022

  Service Delivery Manager

  • Coordination of teams, focusing on delivering high-quality services. • Ensuring excellent delivery of critical projects, following best practices in project management. • Developing a culture of high performance in project teams. • Conducting high-level meetings and presentations for clients, highlighting the solutions to be implemented by the project. • Mapping new business opportunities. • Autonomous involvement of internal teams and partners in resolving project impediments. • Managing project communication, especially during crises, to ensure alignment among all parties involved. • Engaging the client through projects, identifying and seizing new opportunities. • Managing the project portfolio, including team capacity management. • Managing project hours and billing, providing inputs to the Backoffice team and ensuring project billing processes. • Managing project scope, maintaining effective relationships between the client and the parties involved. • Continuously improving project management processes. Show less

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  Atos

  Jun 2022 - now

  Gerente de Projetos (Project Manager)

  ⮚ Team coordination, focusing on delivering high-quality services⮚ Ensuring excellence in the delivery of critical projects, following best project management practices⮚ Conducting meetings and presentations for the client, highlighting the high-level solutions to be implemented by the project⮚ Project communication management, especially during crises, to ensure alignment among all parties involved⮚ Engaging the client through projects, identifying and leveraging new opportunities Show less