Harold Gravatt

Harold Gravatt

Help Desk Support Technician

Followers of Harold Gravatt809 followers
location of Harold GravattGrand Rapids, Michigan, United States

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  • Timeline

  • About me

    President, Realign LLC VoIP Telecom, Microsoft Office 365 and Managed Services Provider

  • Education

    • Western Michigan University

      1990 - 1991
      Bachelor's degree CIS
    • Kalamazoo Valley Community College

      1988 - 1990
      Associate's degree Computer Information Systems
  • Experience

    • Quantum Resources

      Jan 1992 - Jan 1994
      Help Desk Support Technician
    • Quantum Resources

      Aug 1996 - Apr 1998
      Help Desk Support Technician
    • Burke Porter Machinery

      Jan 2001 - Jan 2003
      System Network Administrator
    • Secant Technologies Inc. Kalamazoo, MI

      Feb 2004 - Jul 2005
      Lead Senior Network Engineer

      • Participated in the scope of work related to customers existing network infrastructures.• Implemented many terminal server/Citrix farms utilizing Citrix Metaframe 1.8 and Windows 2003 Terminal Services.• Performed Active Directory design or upgrades to existing active directory domains.• Performed Microsoft Exchange 2000 and 2003 in place upgrades and/or migrations from Exchange 5.5 or Exchange 2000.• Performed an upgrade from Systems Management Server 2000 to 2003 for Benton Harbor based client.• Conducted an upgrade to Windows 2003 Small Business Server from Windows NT 4.5 Small Business Server.• Participated as lead engineer in project focused on implementing a solution to replicate data over WAN for a Realtor Agency located in Kalamazoo Michigan. Show less

    • SARCOM

      Jan 2005 - Jan 2006
      Senior Lead Analyst
    • SARCOM Grand Rapids, MI

      Jul 2005 - Jan 2006
      Senior Enterprise Network Engineer

      • Served as the lead engineer responsible for coordinating the development, implementation and debugging of Windows XP Professional SP2 rollout for over 2500 workstations in over 32 cities throughout the U.S.• Packaged applications into self extracting executables using SMS Installer and InstallShield AdminStudio 6 for development into .MSI files for the Michigan International Speedway throughout the U.S. • Performed Active Directory health checks for major corporations throughout United States.• Coordinated and developed the implementation for Remote Installation Services for a Southwest Michigan corporation to deploy desktop and laptop images using PXE enabled technologies. Show less

    • Kforce Professional Staffing Grand Rapids, MI

      May 2006 - Dec 2006
      Senior Enterprise Network Engineer

      • Serving as a Client/Server Operations Analyst responsible for assisting Siemens/Dematic in a network carve out project including 300+ servers being used for Microsoft Exchange 2003, Citrix Metaframe XP and 3.0 Presentation Server farm, Trend Micro Anti-Virus server, domain controllers running Microsoft Windows 2003 Enterprise and file/print servers running Microsoft Windows 2003 Standard R2..• Serving as AD administrator managing accounts in AD, creating Group Policy Objects, implementing group policies that run login scripts, managing the sites and services IP subnets and exporting reports from AD using CSVDE/LDIFDE 2003 Resource Kit utilities.• Managed the building of Servers running multi OS platforms to be escalated to the field using SYSPREP and Ghost technologies. Show less

    • Realign, LLC

      Feb 2007 - now
      Chief Executive Officer

      We deliver proactive flat-rate IT Managed Services in Sault Sainte Marie, Michigan and surrounding cities. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology.

  • Licenses & Certifications

    • Microsoft Certified Systems Engineer

      Microsoft
      Dec 2000