Deborah A.

Experience

• 

  Regus Canada

  Mar 2015 - May 2019

  Community Associate

  Act as the key point of contact for customers and visitors by providing professional and friendly service. Serve as the primary resource in assisting customers within the centre by booking meeting rooms, preparing a new office for move in, troubleshooting basic technical issues, programming client phones and setting up offices as requested. Answer and direct calls for over 100 clients, using Cisco/EVO telephone operating system. Provide in-person, front reception customer service by responding to client inquiries, providing advice and information to resolve issues within the centre.Assist with document copies, answering the telephone and other general office administrative tasks.Write and distribute e-mail correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports. Develop and maintain filing systems and order office supplies.Excellent working knowledge of Datapulse, Oracle and Titan database computer programs. Responsible for processing payments to clients accounts and banking deposits. Show less

• 

  My Sisters' Place

  Oct 2015 - Oct 2016

  Welcome Desk Volunteer

  Responsible for signing visitors in at the front desk.Interacting with the women who dropped into the centre of an evening. Playing card games and social interaction.Assisting with preparation of food if available, tea and coffee. Distributed personal needs items as requested.

• 

  Canadian Mental Health Association

  Oct 2015 - Jan 2018

  Volunteer
• 

  Carpet Department

  Jun 2019 - Mar 2020

  Administrative Assistant

  Responsible for all order entry and invoicing/closing jobs within AccPac Sage 50.Accurately receive stock once it has arrived into the warehouse.Inventory control, assigning dye lot numbers after receiving carpet stock.Answer all incoming phone calls and direct to appropriate department.Maintain accuracy of installer summaries and pay sheets in excel for payroll department.Solely responsible for weekly accounts receivable calls to clients with overdue invoices.Responsible for daily banking deposits, and daily merchant card reconciliation. Show less

• 

  A taste of Britain

  Jun 2022 - Sept 2023

  Cashier
• 

  Thames Valley District School Board

  Sept 2022 - Dec 2022

  Child and Youth Care - Field Placement

  Practical, hands-on experience in an elementary school setting that provides an opportunity for me to integrate, under supervision, my newly acquired theoretical knowledge through practice and reflection. Demonstrating my essential employability skills such as time management, communication, professionalism, teamwork and managing personal demands.

• 

  YMCA of Southwestern Ontario

  Mar 2023 - Jun 2023

  After School Program Educator

  Act as a YMCA ambassador, demonstrating YMCA core values.Develop and facilitate after school program for students 4-12 years of age in their school.Ensure the safety of students enrolled in the program through direct supervision, attendance protocols, and age appropriate programming.Committed to supporting a family of schools.

• 

  London Community Chaplaincy

  Sept 2023 - Dec 2023

  Child and Youth Care Field Placement

  Provide support to children and families living in poverty - basic needs, social inclusion, facilitate weekly food coalition and pantry supplies; clothing, bus tickets, emotional and mental health support for families and children.Create and facilitate therapeutic programming for children between the ages of 4-18.Advocate for community members during housing challenges/crisis.Host special community events.

• 

  Ministry of Children and Community Social Services

  May 2024 - Aug 2024

  Child and Youth Care Practitioner (Field Practicum)

  Worked on an all girls mental health unit.Assisted clients with morning and evening routines.Assisted unit staff during crisis; locking down unit, helping to keep clients calm using ‘counseling on the go’ skills.Attended and presented information at client meetings: Pre-admission, POC, Case Formulation, OT, Rounds.Completed required documentation and prepared bedroom for new client’s arrival.Created and facilitated summer programming.Attended Sanctuary training, for trauma informed care with clients.Completed daily charting Show less

• 

  The Empowering HER Project (Initiation Phase)

  Sept 2024 - now

  Founder

  In a world where young girls face unique challenges and pressures, it is crucial to provide them with the tools, support, and encouragement they need to thrive. Our project aims to empower these young women to embrace their strengths, build confidence, and develop leadership skills that will serve them well into adulthood.Through workshops, mentorship programs, and community initiatives, we will create a safe space for girls between the ages of 9-13 and 14-18, to explore their potential and connect with one another. Show less

• 

  Merrymount Family Support & Crisis Centre

  Sept 2024 - Jan 2025

  Relief Child Care Worker
• 

  London Children's Connection

  Dec 2024 - now

  School age program supply supervisor