James Benson

Experience

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  Friends and Neighbors of Congressman Steve Gunderson

  Jan 1994 - Jan 1994

  Field Representative
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  SAVTES

  Mar 1995 - Jun 1997

  Workforce Development Coordinator
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  NWTC

  Apr 1998 - Nov 2003

  Director
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  St. Thomas Aquinas

  Jan 2003 - Jan 2009

  Board Member
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  Northern Lights Clinic

  Dec 2003 - Sept 2014

  Practice Administrator

  As the Practice administrator, it was James's focus to bring the best of both worlds to patient care, by combining advanced training and technology of a larger practice or facility with the one-to-one care that you'd find at a smaller clinic. Northern Lights Clinic grew into one of the area's most respected clinics through the integration of exceptional care, the latest technology and innovative ancillary services.

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  AOA

  Jan 2007 - Jan 2010

  Legislative Liason
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  River Cities Community Pool

  Jan 2010 - now

  Board of Director
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  UP Otolaryngology

  Oct 2010 - Jul 2011

  Managment Consultant
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  ENT Associates

  Jul 2011 - Apr 2013

  Management Consultant
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  Association of Otolaryngology Administrators

  Sept 2011 - Oct 2013

  Executive Committee Treasurer/Secretary
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  QM2 Solutions

  Apr 2012 - now

  President and Founder

  James is the founder and President of QM2 Solutions and is focused on providing solutions that generate growth and clinical improvement through the patient voice.James is the force behind QM2’s development of SEngage and QM2 Reputation. Both cloud-based systems collect, manage, and report patient experience data and reputation management. QM2's focus includes Patient Reported Outcomes Measures and ongoing patient engagement services that leverage data and prove value to payers and patients. QM2's clients grow revenue using QM2 Solutions and the technologies easily transitions into a wide range of medical disciplines and medical industries.James' focus on practice development and quality comes after working as a national leader in practice management as an administrator, consultant, association board member, and adviser to practices throughout the US.James works with leadership teams of physicians and managers, helping them to identify strengths and opportunities. He utilizes financial models and market data to review past results and forecast future outcomes. He implements action plans with strategic objectives and measurable outcomes for to ensure rapidly growing medical practices.His strategic leadership works, resulting in the expansion of existing business lines, new services and locations expanding “same store” revenues of his clients by 420%. Show less