Jeraldine Gray

Experience

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  Hewlett-Packard

  Aug 2004 - Dec 2009

  Solution Technology Specialist - Install Base

  Business Development Professional- Developed comprehensive business plans within my designated territory to secure annual contract renewals and meet new business financial targets.- Established and upheld best practices in forecasting, opportunity development, and solution design, utilising specific HP tools and processes.- Fostered strong internal relationships to ensure seamless and effective end-to-end product delivery.- Cultivated and managed external customer relationships to create mutually beneficial outcomes.- Consistently tracked and monitored business opportunities, achieving 100% forecast accuracy.In addition, I successfully managed and expanded our B2B sales initiatives, focusing on building long-term relationships with corporate clients. My key responsibilities and achievements include:- Client Acquisition and Retention: Developed targeted strategies to acquire new business clients and retain existing ones, resulting in a 100% $US11million achievement of annual target in B2B sales over 8 months.Cross-Functional Collaboration: Worked closely with marketing, product development, and customer service teams to ensure a transformational solution to B2B sales, customer experience. Show less

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  Life to the Max

  Feb 2010 - May 2012

  Project Manager

  As one of six Project Managers in New Zealand selected to oversee a Central Government Joint Venture initiative, I managed a project that tested collaboration within the community focused on four key outcomes for young people: reducing offending, reducing truancy, decreasing alcohol and drug use, and increasing participation in education and training. This initiative, known as "Trialling New Approaches to Social Sector Change," aimed to encourage communities to collaborate more effectively in supporting these outcomes.My work involved extensive consultation with agencies, NGOs, and services, culminating in the development of a Community Action Plan with targeted outcomes. I coordinated Community Project Groups, each responsible for achieving one of the four youth outcomes. Progress on the plan was reported monthly and subsequently communicated to Ministers and Cabinet.As part of this Central Government Joint initiative, we received specialised training in media relations, integrated contracts through the Ministry (specifically "Results Based Accountability"), and monitoring and evaluation tools. The social sector trials informed the 2012 social reforms, leading to Ministers approving further trials in eight additional communities. Show less

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  Whaioro Trust

  Jul 2012 - May 2013

  Program Coordinator

  Re-engineered operational processes for a youth mentoring program targeted at 10 to 17 years. Aligned program participants and facilitated engagement of Mentor and Young person (Tuakana and Teina) who later worked together on a targeted goal plan to improve outcomes of the youth. Set up and facilitated workshops in the development of the program, and coordinated a weekend Noho Marae (Marae stay over) to influence Self Leadership in whanau and individuals through the practise of Neuro semantics and Emotional intelligence.Reported progress monthly to Board and quarterly to funders. Show less

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  Pathways

  May 2013 - Jan 2016

  Team Coach

  As the leader of the community mobile team, I dedicated myself to empowering individuals affected by mental illness to lead fulfilling lives and pursue wellness. I focused on fostering collaboration with other health services to combat the stigma surrounding mental health issues.I oversaw performance management and championed a cohesive team environment by leveraging the Peak Performance coaching model. My role also involved auditing service delivery tools and processes to ensure they met required accreditation standards (TAS).In addition, I coordinated with various health agencies and networks to provide comprehensive, collaborative support. I was proud to work with the community collective "Removing Barriers" to project manage and implement Mental Health Awareness Week in Whanganui, promoting understanding and advocacy for mental health in our community. Show less

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  Te Oranganui Iwi Health Authorities

  Dec 2013 - Mar 2014

  Consultant

  I developed a Bi-Cultural Supervision Framework for the Whānau Ora navigation team, aimed at enhancing supervision practices through a culturally responsive lens. This comprehensive framework is grounded in Whānau Ora quality outcomes and aligns with the Health Supervision model. As part of the implementation, team members received training on the framework, resulting in positive feedback, including noticeable improvements in caseload management. My work emphasises the importance of integrating cultural perspectives into professional practices, fostering a more effective and supportive environment for both staff and the communities we serve. Show less

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  Cricket Nations

  Feb 2015 - Apr 2015

  Strategic Planning Management

  Collaborated with Directors of Cricket Nations to create a Strategic Framework aimed at launching and expanding Cricket 6s tournaments in New Zealand. This project involved conducting literature reviews, comprehensive documentation, online research, and facilitating meetings and brainstorming sessions. The outcome was a concise one-page Strategic Framework featuring three key business objectives: Engage, Market, and Grow. This initiative began in January 2016 and is still in its early stages. Show less

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  Queenstown

  Nov 2016 - Dec 2018

  Cultural Facilitator

  Here's a refined version for your LinkedIn profile:---Since relocating to Arrowtown in November 2016, I've been dedicated to building strong relationships and developing a vibrant network within the local community. My commitment has led me to engage in various professional and voluntary roles across the Wakatipu Basin, including:- Board of Trustee Member and Kapa Haka Tutor at Arrowtown School, where I contribute to fostering Māori culture.- Māori Cultural Performer at Skyline, showcasing traditional performances at business conferences and local events such as Winterfest and Waitangi Day.- Program Founder and Facilitator for Taiaha workshops at Wakatipu High School and local clubs, promoting cultural education and engagement.- Teacher Aide: at Arrowtown School, providing essential support to a child with complex needs.I am passionate about enriching our community through collaboration and cultural exchange.--- Feel free to adjust any part to better match your style! Show less

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  M R Decorating

  Jan 2017 - Dec 2022

  Quality Assurance Manager

  As a Quality Compliance Manager, I was initially contracted to develop and implement robust operational infrastructure across key areas including HR, Health & Safety, and various operational processes and policies. My role expanded into a full-time position as I adapted to the dynamic challenges presented by the COVID-19 pandemic.Key Responsibilities and Achievements:- Spearheaded the development of comprehensive operational frameworks that enhanced compliance and efficiency across the organization.- Led change management initiatives that successfully restructured the organisation, ensuring resilience and adaptability during uncertain times.- Played a pivotal role in diversifying the company's offerings, transitioning from a traditional painting and decorating business to a 6th generation family enterprise. This included the expansion into acoustic installation and passive fire protection services.- Achieved a 100% growth in staffing levels, fostering a culture of development and collaboration within the expanded team.- Established and maintained rigorous quality standards, ensuring that all services delivered met or exceeded industry benchmarks.- Secured accreditation as an Employer with Immigration NZ and achieved 100% Site Safe certification from WorkSafe NZ for health and safety management.Through strategic planning and effective leadership, I contributed significantly to the organisation's growth and evolution, positioning it for continued success in a competitive market. Show less

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  Muaupoko Tribal Authority Inc

  Jan 2023 - now

  Leader Social Services

  As the Social Service Lead, I work with my team to empower rangatahi (youth) and whānau (families) to achieve their aspirations (moemoea) in a culturally relevant and supportive environment. We facilitate holistic, therapeutic whanau ora programs that provide the guidance and resources needed for success.Key Responsibilities:1. Program Development: Design and implement youth-centric & whanau-led initiatives that address the unique needs of rangatahi and whānau.2. Community Engagement: Build strong relationships with local communities and stakeholders to enhance collaborative social services.3. Cultural Responsiveness: Ensure services are culturally appropriate and resonate with the values of the rangatahi and their whānau utilising the Te Ara Whanau Ora framework.4. Support and Advocacy: Provide mentorship and advocacy to help families navigate challenges and access resources.5. Monitoring and Evaluation: Assess program effectiveness and make data-driven adjustments to meet contractual needs.I am committed to fostering an environment where rangatahi and whānau can achieve their dreams, empowering their families and strengthening their communities. Show less