Andrea Wu

Experience

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  Mercy Medical Center, Baltimore, MD

  Jan 2008 - Jan 2009

  Intern Physician
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  LOS ANGELES COUNTY, UNIVERSITY OF SOUTHERN CALIFORNIA HOSPITAL

  Jan 2009 - Jan 2012

  • Chief Resident

    Jan 2011 - Jan 2012

  • Resident Physician

    Jan 2009 - Jan 2012
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  Los Angeles General Medical Center

  Jan 2012 - Jan 2013

  Fellow, Medical Administration
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  Emergent Medical Associates

  Jul 2012 - Oct 2015

  Attending Emergency Medicine Physician

  Worked as a board certified attending Emergency Medicine physician in community Emergency Departments at Centinela Medical Center in South Los Angeles and Providence Tarzana Medical Center in the Valley of Los Angeles County. Fellow in Emergency Medicine Administration

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  Harbor-UCLA Medical Center

  Nov 2013 - Jun 2023

  - Creating a one-team mentality with ED nursing, pharmacy, lab, radiology, social work, security, respiratory therapy, hospitalists, Adult ED, Pediatric ED, Psychiatric ED, Urgent Care- Streamlining transitions to outpatient care, inpatient and specialty services- Implement innovative approaches to complex issues: reduced ED wait times and boarding, team triage (provide in triage), developed pandemic surge plans, updating hospital surge plans post-pandemic, video discharge instructions. - Supervised the implementation of Trauma Recovery Center, disaster preparedness, and coordination with pre-hospital care/Emergency Medical Services- Spearheaded patient satisfaction efforts: signage, wayfinding, electronic queuing system with estimated wait times, video education of what to expect in the ED, expedited outpatient care- Process improvement using policy creation/revision, EHR optimization, informatics reports, quality improvement projects• Clinical Duties: Attending Physician in the ED, directly supervising patient care at high-volume Level 1 Trauma Center, Pediatric Critical Medical Center, STEMI Receiving Center, working all shifts including evening, night and weekend shifts.• Administratively oversee the medical care in the Adult and Pediatric EDs (over 90,000 patient visits per year) at a safety hospital. Care delivered by 60 Full and Part-time Attending Physicians, 64 Emergency Medicine Residents, 8 Fellow Physicians, 14 Nurse Practitioners, and numerous Medical Students and non-Emergency Medicine Residents.• Data driven process improvement with leadership using LEAN methodology and True North goals • Supervise and mentor faculty: Director, Adult ED, Director, Pediatric ED, Assistant Director, Emergency Department, Director, EMS and Disaster Preparedness Programs, Director, Clinical Informatics, Director, Emergency Ultrasound, Assistant Director, Emergency Ultrasound, Director, Patient Experience, Director of Process and Quality Improvement Show less • Oversaw the quality improvement program for the DEM, led the redesigning of peer review process to include just culture and promote educational lessons learned from case reviews. Improved turnaround times of case reviews and responses to those sending concerns for review. • Collaborated with the directors of the Adult ED and Pediatric ED to improve quality of care and address system issues affecting patient care.• Oversaw root cause analyses for events related to the ED and assisted the Quality Department in hospital level root cause analyses and resulting system changes Show less • Managed the Rapid Medical Evaluation (RME) Program of the Emergency Department, supervising 14 Nurse Practitioners, and a budget of nearly $2 million dollars to hire contract physicians. • Supervised the care delivery in the Rapid Medical Evaluation program to initiate the Medical Screening Examination as required by EMTALA and the implementation of robust Fast Track function. • Designed and implemented the program to develop a 24/7 Team Triage process to allow for parallel assessment by Triage nurse and emergency physician or nurse practitioner to streamline patient care. • Also implemented at 24/7 RME by an experienced physician for patients arriving by ambulance during times of severe ED overcrowding. Show less

  • Vice Chair of Clinical Operations, Department of Emergency Medicine

    Jul 2020 - Jun 2023

  • Co-director, Emergency Medicine Operations and Quality Improvement Fellowship

    Jul 2016 - Jul 2020

  • Director, Adult Emergency Department

    Jan 2015 - Jun 2020

  • Director, Process and Quality Improvement for Department of Emergency Medicine

    Jan 2014 - Dec 2015

  • Director, Rapid Medical Evaluation Program for Department of Emergency Medicine

    Nov 2013 - Dec 2015
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  David Geffen School of Medicine at UCLA

  Nov 2013 - Jan 2023

  • Clinical Associate Professor

    Jul 2020 - Jan 2023

  • Clinical Assistant Professor

    Nov 2013 - Jun 2020
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  Los Angeles County Department of Health Services

  Nov 2013 - Dec 2014

  Subject Matter Expert, Electronic Health Record (Cerner)

  • SME for the design, implementation, and optimization for the new LA County ORCHID Cerner FirstNet Electronic Health Record Project

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  The Center for Medical Education

  Jul 2021 - now

  Faculty Educator

  • Member of the award-winning educators, teaching evidence-based content throughout the United States and internationally.• The Center of Medical Education provides a variety of state-of-the-art continuing medical education resources. Annually, over 5,000 physicians participate in one of our educational programs and more than 90,000 CME credits are earned. In addition to sponsoring our own courses, we also furnish support services for a variety of other CME course providers.

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  Wilma Chan Highland Hospital Department of Emergency Medicine

  Aug 2023 - now

  Attending Emergency Medicine Physician, Core Faculty Highland Emergency Medicine Residency

  Board certified Emergency Medicine physician delivery care in a safety net healthcare system for vulnerable patients at a high volume, Level 1 Trauma Center, STEMI Receiving Center. Interested in health equity, social determinants of health, timely access to high quality care, transitions of care, and patient experience

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  University of California, San Francisco - School of Medicine

  Aug 2023 - now

  Clinical Associate Professor
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  Alameda Health System

  Aug 2023 - now

  Associate Chief Medical Officer, Acute Care Services

  Wilma Chan Highland Hospital CampusOakland, CA• Oversee delivery of care at Highland Hospital, Alameda Health System’s (AHS) flagship hospital as a Level 1 Trauma Center, STEMI Receiving Center. Acute care services include Emergency Department (ED) inpatient areas, peri-operative services, Family Birthing Center• Highland Hospital is 236-bed acute care facility, integrating with other AHS acute care sites including Alameda Hospital and San Leandro Hospital, post-acute centers, and wellness centers in the East Bay• Work closely with system CMO and other executive leadership, Department Chairs, medical staff leadership, and community healthcare organizations on timely, high quality healthcare services Show less