Reni Jackson

Experience

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  Duke University Health System

  Jun 2012 - Jun 2013

  Clinical Support Liaison/Epic Care Super User
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  Various Clients`

  Aug 2013 - Feb 2016

  IT Business Consultant

  -Traveled extensively to healthcare facilities across the USA, delivering in-person training sessions to diverse groups of healthcare professionals, including physicians, nurses, and administrative staff.-Led training programs on multiple EMR systems (Epic, Cerner, Allscripts), focusing on system navigation, documentation workflows, and best practices to optimize patient care.-Customized training materials to align with specific healthcare system needs, ensuring relevance to various roles (clinical, operational, and administrative). Show less

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  Allscripts

  Oct 2016 - Apr 2017

  Project Manager

  As a Project Manager at Allscripts, I helped healthcare organizations navigate the complexities of the MIPS (Merit-based Incentive Payment System) and MACRA (Medicare Access and CHIP Reauthorization Act) federal programs by managing data aggregation efforts to meet regulatory reporting requirements.-Developed and maintained project plans, tracking progress against key milestones, managing engineering resources, and adjusting timelines as needed to meet customer requirements.-Assisted in the generation of reports to ensure providers met MIPS/MACRA performance thresholds and maximize reimbursement rates under the federal programs.-Ensured HIPAA compliance and security of patient data during the aggregation process, maintaining adherence to all relevant regulations. Show less

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  Duke University Health System

  Jun 2017 - Aug 2021

  Agile Product Owner/Scrum Master for vended solutions team, collaboratingwith business owners to optimize and improve existing productsOversee multi-release project plan and communicate project health tomultiple levels within DukeIdentify and write technical user requirements specifications for productenhancements in collaboration with multiple stakeholder groupsDesign prototypes, provide in-person and virtual training, develop technicaldocumentation, and own other ad hoc items to ensure our business owners'satisfactionIdentify, drive, implement, and champion process improvements Show less

  • Sr. IT Analyst

    Sept 2018 - Aug 2021

  • Analyst, IT

    Jun 2017 - Sept 2018
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  Collibra

  Sept 2021 - now

  Senior Technical Project Manager

  Supports all aspects of project execution, including requirements gathering, scope definition, planning, risk management, and post-project evaluations, while ensuring alignment with agile methodologies. Demonstrates my adaptability by anticipating shifting priorities, drive decision-making on technology solutions with confidence, and fosters cross-functional team collaboration to achieve successful project outcomes