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Cameron Deal

Cameron Deal

Customer Service Associate

Followers of Cameron Deal886 followers
location of Cameron DealColumbus, Ohio, United States

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  • Timeline

  • About me

    Senior Associate, Consumer Banking Product Profitability at JPMorganChase

  • Education

    • Crestview High School

      2014 - 2018
      High School Diploma General Studies

      Attended North Central State College during high school attendance for post-secondary credits.

    • Ashland University

      2018 - 2021
      Bachelor of Science in Business Administration - BSBA Accounting and Finance 4.0 GPA

      Activities and Societies: Phi Kappa Psi Fraternity | Philanthropy and Alumni Committee Chairman, Special Events, Scholarship, Public Relations, Philanthropy, Governing, and Ritual Committee Member Interfraternity Council | Vice President of Operations IMA Accounting Club | Vice President of Communications Ashland University Admissions | Tour Guide Ashland University Department of Orientation | Orientation Team Leader

  • Experience

    • Geyer-Hawkins Market

      Apr 2016 - Dec 2016
      Customer Service Associate

      • Greeted 50 + customers warmly and promptly answered any inquiries as needed• Served 50+ customer needs efficiently• Packaged 40+ customer purchases with care and quality

    • Bretheren Care Village

      Dec 2016 - Feb 2019
      State Tested Nurse Aide

      • Provided prompt customer service to 20-30 patients requesting attention per day• Administered patient care as needed with diligent care and attention to welcome and ease patients• Facilitated daily living activities of residents and patients• Observed and documented patient conditions and alerted nurse staff for further assistance as required• Executed electronic and paper documentation correctly and thoroughly

    • University Hospitals

      Nov 2018 - Jun 2020
      Unit Secretary/ Patient Care Nurse Assistant

      • Established communication line with care team to navigate any arising tasks with patients• Employed critical thinking to act strategically in high stakes situations to advocate for the best outcome• Thoroughly and accurately documented patient procedures, discharges, and transfers• Offered help as needed to other care team members to help facilitate an exceptional patient experience

    • Cedar Point Amusement Park

      May 2019 - Aug 2019
      Admissions Operations Management Intern

      • Supervised a team of up to 20 associates from diverse backgrounds at a park location per shift• Identified communication shortfalls between departments and designed operations plan to enhance customer service• Reconciled payment processing issues using internal ticketing and Customer Relationship Management software• Analyzed variances to park budget and recommended training protocols to reduce employee errors

    • Ashland University

      Jan 2020 - May 2021

      • Responded to assigned student requests, questions, and inquiries diligently• Assisted and improved students’ knowledge, study habits, and confidence• Met with students as necessary to increase understandings of university curriculum • Provided personable tour of Ashland University's campus to potential new students and their families• Knowledgeably responded to any questions asked regarding Ashland University• Used software programs to communicate further with potential new students

      • Academic Support Tutor

        Oct 2018 - May 2021

      • Tour Guide

        Jan 2020 - Jan 2021

    • JPMorgan Chase & Co.

      Jul 2020 - Aug 2020
      Global Finance and Business Management Summer Analyst

      • One of four interns tasked with two non-line of business (LOB) specific projects over a five week period• Created personalized P&L template for non-profit clients, enhancing and automating financial reporting process• Assisted in strategic branch footprint decision making by gathering macro and micro economic factors • Grew experience of operating in team environment, beginning knowledge of technical skills, and owning deadlines start to finish

    • Best Buy

      Oct 2020 - Jun 2021

      • Member of customer support team focused on actively seeking out customers that need assistance• Provided creative purchasing options tailored to each customer’s needs• Helped 40+ customers per shift identify true need of shopping experience using process of questions • Highly educated self on products through internal learning system and industry headlines• Won Best Buy True Blue Better Together award for outstanding net promoter score, credit card and revenue performance

      • Customer Experience Specialist

        Mar 2021 - Jun 2021

      • Customer Experience Specialist

        Oct 2020 - Mar 2021

    • JPMorganChase

      Jul 2021 - now

      • Senior Associate, Consumer Banking Product Profitability

        Sept 2024 - now

      • Associate, Chase Branch Banking Centralized Reporting & Analysis

        Jun 2023 - Sept 2024

      • Global Finance and Business Management Analyst

        Jul 2021 - Jun 2023

  • Licenses & Certifications

    • Nonviolent Crisis Intervention

      Crisis PR
      Jul 2019

    • Alteryx Designer Core

      Alteryx
      Dec 2024

    • State Tested Nurse Aide

      Ohio Department of Health
      Dec 2016

    • Basic Life Support (BLS)

      American Heart Association
      Jan 2019

  • Honors & Awards

    • Awarded to Cameron Deal
      Valedictorian Ashland University May 2021 Earned for having the best GPA in graduating class at Ashland University in May 2021.
    • Awarded to Cameron Deal
      True Blue Better Together Award Best Buy Dec 2020 This award is awarded to employees who have stepped up and demonstrated true leadership and triumph in times of uncertainty, unrest, and natural disasters.
    • Awarded to Cameron Deal
      Hilda E. Bretzlaff Scholarship Hilda E. Bretzlaff Foundation Jul 2020 The Hilda E. Bretzlaff Scholarship is awarded to moral, creative, and ambitious students that demonstrate financial need.
    • Awarded to Cameron Deal
      2020 Ashland University Intern of the Year Ashland University Career Services Apr 2020 Selected from eight other candidates for my work ethic, lessons learned, and experience that has helped me to become a better business professional in my profession.
    • Awarded to Cameron Deal
      2020 Schroeder Family Finance Award Phi Kappa Psi Foundation Apr 2020 Won for being a Phi Kappa Psi Fraternity brother showing financial need, community involvement, and academic excellence while also being interested in pursuing a career in investment banking, sales and trading, asset management or a related field.
    • Awarded to Cameron Deal
      Emerson Scholar Emerson Electric Company in partnership with Ashland University Mar 2020 Won for being a business major with a GPA of 3.0 or better and demonstrating leadership in the college, campus, and community while also having potential to be a high contributor in my chosen career.
    • Awarded to Cameron Deal
      Bravo Award University Hospitals Samaritan Medical Center Dec 2019 Won for performing exceptionally to uphold the core values of excellence, diversity, integrity, compassion, and teamwork for University Hospitals in the emergency department.
    • Awarded to Cameron Deal
      High Five Award University Hospitals Samaritan Medical Center Dec 2019 Won for taking initiative to provide extra support to nurses to provide exceptional patient care.
    • Awarded to Cameron Deal
      Intern of the Month December 2019 Ashland University Career Services Dec 2019 Won for demonstrating extraordinary skills, work ethic, and performance during my Summer 2019 Admissions Operations Management Internship at Cedar Point.
    • Awarded to Cameron Deal
      2019 JAM (Just Ask Me) Team Award Ashland University Orientation Team Nov 2019 Won for going above and beyond with the freshman students I mentored to not only update them about the upcoming events and opportunities, but also offer help as needed.
    • Awarded to Cameron Deal
      IMA Ohio Regional Council Grant IMA Ohio Regional Council Oct 2019 The IMA Ohio Regional Council Grant awards the opportunity to contribute to travel expenses associated with attending IMA's Student Leadership Conference. This grant is won by those who desire to not only further their career and industry knowledge at this conference, but also plan to become better in their local IMA chapters.
    • Awarded to Cameron Deal
      Hilda E. Bretzlaff Scholarship Hilda E. Bretzlaff Foundation Jul 2019 The Hilda E. Bretzlaff Scholarship is awarded to moral, creative, and ambitious students that demonstrate financial need.
    • Awarded to Cameron Deal
      S.N. and Ada Ford Fund Richland County Foundation May 2019 This scholarship recognizes students that excel and have passion during their time they complete their degree.
    • Awarded to Cameron Deal
      2019 Undergraduate Interfraternity Institute (UIFI) Fellowship Phi Kappa Psi Foundation Fellowship Selection and Review Committee Apr 2019 Won for extraordinary leadership and hard work in Phi Kappa Psi as well as Ashland University and the local community. This scholarship awards the opportunity to attend UIFI in Bloomington, Indiana over the summer to learn and further leadership skills and abilities that are an asset to both my collegiate and professional career.
    • Awarded to Cameron Deal
      Business Advisory Council Endowed Scholarship Ashland University Dauch College of Business and Economics Scholarship Committee Apr 2019 Awarded this scholarship from the Dauch College of Business and Economics Scholarship Committee members due to my outstanding leadership at the Dauch College of Business and Economics, Ashland University campus, as well as in the community. With this scholarship, I will work with the college and the Business Advisory Council on projects.
    • Awarded to Cameron Deal
      Emerging Leader of the Year Ashland University Apr 2019 Nominated by the Interfraternity Council for this award and selected out of 16 applicants by an award committee for this award. This awards was won for showing potential for future success as a campus leader with being involved consistently on and off campus while having an off campus job.
    • Awarded to Cameron Deal
      Phi Kappa Psi 2019 District II Scholarship Phi Kappa Psi Foundation Apr 2019 Won for remarkable leadership and hard work in Phi Kappa Psi as well as Ashland University and the surrounding community.
    • Awarded to Cameron Deal
      GEM (Going the Extra Mile) Award University Hospitals Samaritan Medical Center Mar 2019 Won for selflessly covering hours for a co-worker who was unable to work and producing customer satisfaction through superior customer service and efficient team communication.
    • Awarded to Cameron Deal
      GEM (Going the Extra Mile) Award University Hospitals Samaritan Medical Center Jan 2019 Won for stepping up and filling in open shifts willingly.
    • Awarded to Cameron Deal
      GEM (Going the Extra Mile) Award University Hospitals Samaritan Medical Center Dec 2018 Won for taking initiative and completing tasks at hand with attention to detail in order to ensure a quality job is always performed.
    • Awarded to Cameron Deal
      Honors Graduate Crestview High School May 2018 Recognized as an Honors Graduate for maintaining a high GPA and obtaining multiple courses in many educational areas in order to enrich my knowledge that is vital to college and career success.
    • Awarded to Cameron Deal
      Valedictorian Crestview High School May 2018 Top performing student of the Crestview High School Class of 2018.
    • Awarded to Cameron Deal
      Employee of the Month Geyer- Hawkins Market Jul 2016 Won for going above and beyond in order to provide excellent customer service and enhance the customer experience.

  • Volunteer Experience

    • Volunteer

      Issued by Camp Nuhop on Sept 2018
      Camp NuhopAssociated with Cameron Deal

    • Volunteer

      Issued by Ronald McDonald House Charities on Apr 2019
      Ronald McDonald House CharitiesAssociated with Cameron Deal

    • Volunteer

      Issued by MATTHEW 25 OUTREACH CENTER on Sept 2019
      MATTHEW 25 OUTREACH CENTERAssociated with Cameron Deal

    • Volunteer

      Issued by Emmanuel United Methodist Church on Sept 2018
      Emmanuel United Methodist ChurchAssociated with Cameron Deal

    • Volunteer

      Issued by Second Harvest on Mar 2020
      Second HarvestAssociated with Cameron Deal