
Erynn Sendrick, PMP
Resident Assistant (RA) and Senior Resident Assistant (SRA)

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About me
Program Manager Turning Challenges into Impact @ MADD ✨ Authenticity Advocate & Team Synergy Creator 🤝 Cat Mom 🐱 Lifelong Learner 🧠
Education

University of Mary Washington
-Bachelor of Science - BS PSYCHOLOGY Manga Cum LaudeActivities and Societies: Clara Boyd Wheeler Service Awardee, Graduated Cum Laude, Psi Chi Honor Society, Mortar Board
Experience

University of Mary Washington
Aug 2015 - May 2018Resident Assistant (RA) and Senior Resident Assistant (SRA)• Quickly promoted to lead and mentor a team of nine. Managed scheduling, community engagement activities, and professional development opportunities.• Conducted leadership and diversity training sessions. Successfully expanded student counseling center hours for improved accessibility. • Recruited, interviewed, and trained peers in conflict management, interpersonal communication, and creative problem-solving and leadership skills.

FREDERICKSBURG COUNSELING SERVICES INC
May 2017 - Aug 2017Intern• Administrative duties• Case management• Updated community resource database• Transcribed meeting and clinical notes and edited for clarity

ACTS
Aug 2017 - May 2018Crisis Line Intern• 40-hour suicide prevention crisis line certification• Conducted outbound calls to at-risk seniors• Provided life-saving intervention to crisis line callers• Documented all calls thoroughly and accurately in reporting system

United General District 304
Nov 2018 - Nov 2021• Promoted into a grant management role by fostering confidence-inspired partnerships. Managed three to five grant programs with budgets ranging from $20,000 to $200,000 on varying fiscal cycles.• Partnered with the Chief Operating Officer and key community stakeholders on strategic campaigns and outreach goals to reduce Opioid usage in the northwest region.• Designed an organizational social media strategy that increased views by 300%, created engaging and creative content, tripled Facebook likes, and improved awareness of prevention resources.• Created online family programs by adapting in-person formats in coordination with university partners.• Provided efficient and timely solutions with optimism and flexibility in response to program participant and partner needs maximizing community impact. Show less • Partnered with state level stakeholders on kindergarten readiness initiatives to improve social and emotional educational outcomes.• Developed bilingual marketing materials to increase awareness, promote prevention techniques, and highlight resource service providers for a target audience of families with children prenatal to eight.• Spearheaded a coalition website to increase access to vetted community resource providers. Enhanced the user experience by streamlining pages and dropdown sections for improved navigation.• Managed two annual signature fundraising events with over 600 attendees and secured over $500 in donations. Coordinated with twenty-five event vendors. Recruited and organized over ten volunteers. Show less
Engaged Youth and Communities Program Coordinator
Jul 2019 - Nov 2021AmeriCorps VISTA – Early Learning Specialist
Nov 2018 - Jul 2019

U.S. Department of Justice, The Office on Violence Against Women
Apr 2022 - Jul 2022Peer Review Recorder• Collaborated and built consensus with committee members for nationwide grant application approvals through a matrix review process.• Provided outstanding organizational skills, writing abilities, quantitative analysis, and reporting accuracy to leadership in accordance with internal grant management policies.

Florida Technical College
Jan 2023 - Oct 2023Student Services Coordinator• Collaborate cross-departmentally to orient, onboard, and advise 50+ students monthly, building rapport and increasing student success and retention. Proactively implement retention strategies to support student and institution goals while maintaining accurate process documentation.• Coordinate 8+ monthly campus events and activities, collaborating with partners to address social, academic, emotional, and environmental needs to promote persistence among 400+ students.• Manage campus-wide service ticketing system, resolving 100+ tickets monthly by providing students with appropriate referrals, resources, support, and excellent customer service. Employed de-escalation and conflict management and escalated cases as needed.• Support Marketing Team by coordinating, creating, and scheduling 10+ campus-specific social media posts, highlighting students learning and programming. Show less

MADD
Oct 2023 - nowProgram Manager
Apr 2024 - nowProgram Specialist
Oct 2023 - Mar 2024
Licenses & Certifications

CPR/AED/First Aid
United General District 304
Incredible Years Certified Trainer
The Incredible Years, Inc.
Youth Mental Health First Aid
Youth Mental Health First Aid Training- View certificate

Four Time Wasting Habits: How to Quit
LinkedInJul 2023 - View certificate

Circles of Competence: Know Your Strike Zone
LinkedInJul 2023 
Strengthening Families Program Facilitator
Iowa State University Extension and Outreach- View certificate

The Art of Impossible: On Peak Performance (Book Bite)
LinkedInJul 2023 
Question, Persuade, Refer Suicide Prevention Certified Instructor
QPR InstituteMay 2021- View certificate

Empathy for Customer Service Professionals (2020)
LinkedInJul 2023 - View certificate

10 Skills For Online Learning Success: Practical Tips For Time Management, Communication & Self-Motivation
Innovative EducatorsJul 2023
Honors & Awards
- Awarded to Erynn Sendrick, PMPEmployee of the Quarter Florida Technical College Orlando Campus, Executive Director, Michael Fontaine Aug 2023
- Awarded to Erynn Sendrick, PMPClara Boyd Wheeler Award University of Mary Washington Apr 2018 Bestowed for contributing over 500 hours of community service during academic tenure and exemplifying grace, a spirit of service, and the ability to change lives.
Volunteer Experience
Mentor
Issued by Comfort Zone Camp on Apr 2024
Associated with Erynn Sendrick, PMPCollegiate Challenge Volunteer
Issued by Habitat for Humanity on Mar 2015
Associated with Erynn Sendrick, PMPBig Sister
Issued by Big Brother Big Sister Foundation, Inc. on Sept 2014
Associated with Erynn Sendrick, PMP
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