Geoffrey Beck

Experience

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  1912 Child Care & Early Learning Centre

  Apr 2007 - Sept 2008

  Child Care Assistant
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  Lifeline Australia

  May 2008 - Sept 2009

  Telephone Counsellor
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  Stepping Stones Children’s Services

  Oct 2008 - Feb 2010

  Person in Charge
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  KFC

  Sept 2010 - Dec 2015

  In my time as Shift Supervisor I oversaw the administration of customer satisfaction and developed spreadsheets and charts for tracking both mystery shopper reports and online customer satisfaction surveys. In addition, I also, along with my peer management team, oversaw the implementation and transition of the online ordering system in the Devonport store. In this position I also gained the ability to identify skills and attributes in the recruitment process. As a customer service team member my strongest achievement was maintaining an average of 98% customer satisfaction which was observed through mystery shopper checks, this was achieved over eight individual checks.

  • Shift Supervisor

    Dec 2012 - Dec 2015

  • Customer Service Team Member

    Sept 2010 - Dec 2015
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  Kyla's Foundation Inc

  Oct 2012 - Nov 2015

  • Public Officer

    Jul 2014 - Nov 2015

  • Committee Member

    Oct 2012 - Nov 2015

  • Secretary

    Oct 2012 - Nov 2015
• 

  The Big Big House

  Sept 2015 - Jun 2018

  Hospitality Supervisor

  As Hospitality Supervisor, I undertook a regular auditing process of our kitchen as well as identifying and implementing key methods to improve reduction in costs and an overall improvement in customer satisfaction. Other achievements include the implementation of training procedures for team members working in the kitchen, as well as having a key role in overseeing the administration of new POS, booking, and scheduling software.The role of hospitality supervisor also came with the responsibility of second-in-charge of business operations, where I was expected to manage the business in the director’s absence. Show less

• 

  The Salvation Army Employment Plus

  Jun 2018 - May 2022

  As a Site Manager, I lead and support a team of six staff comprising of Job Coaches, Recruiter and Business Coordinator across both Devonport and George Town sites, in achieving site KPIs and Targets. I have overseen the caseload management of upward of 600 commenced participants at any one time, oversee the relationship management of employers, oversee all WHS (including COVID-19 Action Plans) and property management from a site level. In this role I have achieved the expansion of team members, seen growth within workplace culture, increased site star ratings and performance, increased site revenue, achieved a 97.37% rating in WHS Audit, as well as effectively collaborated with other enterprises and missions within The Salvation Army. As Site Manager, I have also undertaken additional responsibilities within the North and North West Region in leading and managing multiple sites and staff at one and assisting with WHS for all sites within the Region.Duties include• Interviewed, hired and trained new workers• Manage and lead a team of staff• Drive positive team and workplace culture• Oversee site outcomes and revenue• Respond and conduct both verbal and written correspondence with stakeholders• Recording evidence of verbal communications• Develop strategies to assist team in reaching targets and KPIs• Facilitate daily team meetings and regular staff meetings• Oversee Workplace Health and Safety policies, procedures, and practices• Attend job fairs to provide wide range of information and assistance to job seekers Show less As a Job Coach, I have worked on assisting and coaching Job Seekers develop the necessary skills to find employment. I have displayed a high focus on Work for the Dole, and PaTH Employability Skills Training (17-25 year olds), as well as focussing on Job Seekers being placed in sustainable employment and providing post-placement support for the site to achieve 4, 12 and 26 week outcomes, contributing to individual and site KPI’s.Duties include• Respond and conduct both verbal and written correspondence with stakeholders• Recording evidence of verbal communications• Review and Update Job Seeker Job Plans to comply with Department regulations• Facilitate Job Seeker group sessions, focusing on employability skills• Identify needs and requirements of Job Seekers• Refer Job Seekers to specified activities and services• Refer Job Seekers to suitable vacancies and employment opportunities• Develop strategies to assist team in reaching targets and KPIs Show less

  • Site Manager

    Feb 2020 - May 2022

  • Acting Site Manager

    Jan 2020 - Feb 2020

  • Job Coach

    Jun 2018 - Feb 2020
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  Lorraine Lea

  Jul 2019 - Jun 2022

  Stylist
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  Kyla's Foundation Inc

  Feb 2020 - now

  • Public Officer

    Sept 2020 - now

  • Secretary

    Oct 2023 - now

  • Committee Member

    Jan 2020 - now

  • Secretary

    Feb 2020 - Oct 2022
• 

  Man Up Tasmania

  Jan 2022 - now

  As one of 5 Directors of Man Up Tas., I work alongside peers to lead and be the driving force of the organisation.Using my strengths and skill sets in governance and compliance, I work collaboratively with other Directors to ensure the organisation is run in line with our Vision and Core Values Our Values:•Integrity•Bold & Courageous•Approachable•Passionate•Collaborative•SustainableOur Vision:By the year 2030 we can see, feel and report on a positive shift in culture and perception of Men's Mental well-being across all of Tasmania.Our Philosophy:“If you give a man a fish, you feed him for a day. If you teach a man to fish, you feed him for a lifetime.” - Proverb

  • Director

    Aug 2022 - now

  • Board Member

    Jan 2022 - now
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  Asuria Australia

  May 2022 - now

  Regional Manager
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  Toastmasters International

  Jul 2023 - now

  • Vice President Public Relations

    Jul 2024 - now

  • Toastmaster

    Feb 2023 - now

  • Sergeant of Arms

    Jul 2023 - Jun 2024